Zip

Demo Engineering Lead

United States

Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Procurement Software, Enterprise Software, SaaSIndustries

Job Description

Salary: Not Specified

Location Type: Remote

Employment Type: Full-Time

Company Overview

The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses.

Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend.

We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us!

Your Role

We are looking for a thoughtful builder with a passion for storytelling and a knack for creating compelling product experiences. This is a role that thrives at the intersection of product, sales, and customers. Zip is seeking a Demo Platform Owner to improve how we showcase our industry-leading platform and empower our sales team to win big.

This is the central opportunity to own the narrative of Zip's value proposition with pre-sales Solutions Engineers (SEs). You'll be the architect behind our product demo experience, crafting engaging stories and building dynamic environments that resonate with customers and accelerate our sales growth.

What You'll Do

As our Demo Engineering Lead, you'll be the central force behind our demo strategy, working hand-in-hand with our Presales Solution Engineering team. You will:

  • Own & Build: Act as the product owner for our demo platform, developing roadmaps, designing innovative demo scenarios, and building robust environments that highlight Zip's competitive differentiation and value proposition.
  • Empower Sales: Maintain a library of detailed demo scripts and enablement materials, ensuring our Solution Engineers are equipped with the most impactful narratives and up-to-date product insights, especially around new AI capabilities.
  • Innovate & Improve: Continuously identify opportunities to enhance demo relevance and clarity, translating customer and prospect needs into actionable demo requirements. You'll be at the forefront of integrating new product features and partner applications into our demo flows.
  • Collaborate & Influence: Partner closely with Product Marketing, Product, Engineering, Sales, and Solution Engineering teams to codify insights, evangelize updates, and funnel demo enhancements into the appropriate environments.
  • Maintain & Optimize: Oversee the health and performance of our demo environments, proactively addressing issues and ensuring seamless, high-quality experiences for all internal stakeholders.
  • Stay Ahead: Monitor the competitive landscape and gather sales feedback to continually refine our demo strategy and maintain Zip's edge.

Your Impact

Your contributions will directly impact our business by:

  • Accelerating Deals: Significantly decrease time-to-close by elevating the quality, clarity, and relevance of our product demonstrations.
  • Boosting Win Rates: Improve close rates with compelling, industry-specific demo experiences that speak directly to customer pain points.
  • Driving Efficiency: Drastically reduce the time and effort required to deliver industry-specific demos.

Qualifications

  • 10+ years of experience in solutions consulting, pre-sales, or strategy consulting supporting enterprise software.
  • 2+ years of product management or program management, demonstrating a s

Skills

Demo Engineering
Product Demo
Sales Enablement
Storytelling
Product Experience
Solutions Engineering
Value Proposition
Customer Engagement
Sales Growth

Zip

Provides buy now, pay later services

About Zip

Zip Co offers buy now, pay later (BNPL) services that allow consumers to make purchases and pay for them over time without interest. Its main products, Zip Pay and Zip Money, cater to different spending needs, with Zip Pay for everyday purchases and Zip Money for larger expenses. The service works by enabling users to shop at partnered retailers and manage their payments through a clear and transparent system, where they can see how much they owe and when payments are due. Unlike many competitors, Zip focuses on providing flexible payment options and a straightforward fee structure, generating revenue through merchant fees, late fees, and interest on select products. The company's goal is to simplify the purchasing process for consumers while expanding its market presence across various countries.

Sydney, AustraliaHeadquarters
2013Year Founded
$972.7KTotal Funding
IPOCompany Stage
Fintech, Consumer GoodsIndustries
1,001-5,000Employees

Benefits

Parental leave - Enjoy up to 20 weeks paid leave and return part-time on a full-time salary for 3 months!
Bonus scheme - We give you skin in the game through our various share incentive programs.
Family support - We support our ZipFam on their life journey through people policies and programs.
Volunteer leave - Use your paid volunteer leave to Zip it forward and create change in your community.
Reward & recognition - We love celebrating your wins and giving you the freedom to choose how you're rewarded.
Career growth - You'll be given clear progression pathways and transparent coaching so you can truly flourish.

Risks

Increased competition from tech giants like Apple could threaten Zip's market share.
Regulatory changes in Australia may impact Zip's profitability and operations.
Reliance on partners like Stripe ties Zip's success to their platform stability.

Differentiation

Zip offers interest-free BNPL services, enhancing consumer financial flexibility.
The company operates in diverse markets, including Australia, the US, and the UK.
Zip's partnerships with retailers improve shopping experiences and financial management for consumers.

Upsides

Zip's potential partnership with Apple could significantly boost its US market presence.
Integration with Stripe allows easy BNPL access for US merchants, expanding Zip's reach.
The rise of in-store BNPL usage in the US shows growing consumer adoption.

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