Sagent

Data Services Analyst SR Principal

Remote

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, BiotechnologyIndustries

Why You'll Love Sagent

You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it!

By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all consumers.

Sagent powers servicers and consumers. You power Sagent!

Position Summary

Sagent is seeking a seasoned and visionary Data Services Analyst SR Principal to join our DataOps team. This role is instrumental in maintaining, optimizing, and evolving our enterprise-wide data platforms, driving both operational excellence and strategic transformation. This position requires deep hands-on expertise in SQL Server, PostgreSQL, and Snowflake, as well as strong experience with cloud platforms such as Azure and GCP. The ideal candidate brings a modern mindset to DevOps integration, automation, and performance tuning, along with a leadership approach to mentoring, architecture planning, and collaboration with cross-functional teams.

Key Responsibilities

Database Administration and Support

  • Administer, monitor, and optimize SQL Server (2012–2019+) (10+ years)
    • Expert in CDC, replication (Snapshot, Transactional), backups/restores, HA/DR (AlwaysOn, Log Shipping), and SQL Agent jobs
    • Performance tuning, index/statistics maintenance, and use of DMVs/system stored procedures
  • Manage and maintain PostgreSQL environments (5+ years)
    • Configure logical and streaming replication, PITR, and user access controls
  • Support and enhance Snowflake infrastructure (4+ years)
    • Manage roles, warehouses, ingestion pipelines, performance tuning, and cost optimization

Cloud Platform & DevOps Integration

  • Administer and provision databases using Azure and GCP managed services (6+ years)
    • Strong understanding of compute, storage, network, IAM, and Kubernetes integration
  • Develop, maintain, and troubleshoot CI/CD pipelines using Azure DevOps (repos, pipelines)
  • Contribute to Infrastructure as Code (IaC) using tools like Terraform or ARM templates
  • Integrate database objects and schema changes into secure, version-controlled deployment workflows

Monitoring, Incident Management & Optimization

  • Proactively monitor environments using Dynatrace and SolarWinds
  • Lead incident response, perform root cause analysis (RCA), and ensure business continuity
  • Maintain system health through automated maintenance and observability enhancements

Day-to-Day DataOps Support

  • Monitor capacity, performance, and storage; perform patching and health checks
  • Provide responsive support for tickets and on-call events
  • Maintain runbooks, database inventories, and change logs
  • Ensure adherence to data governance, security, and compliance policies

Architecture & Strategic Leadership

  • Lead database architecture design for modernization and cloud-native projects
  • Define scalable replication, storage, and retention strategies aligned with business and regulatory needs
  • Recommend new tools, technologies, and practices for cost efficiency and performance

Capacity Planning & Cost Management

  • Forecast and plan database capacity (compute, IOPS, storage) across environments
  • Optimize performance and cost across Snowflake, Azure SQL, and other cloud platforms

Security, Governance & Compliance

  • Enforce access control, encryption, and auditability standards across platforms
  • Support regulatory compliance (SOX, PCI, HIPAA) through documentation and process enforcement
  • Collaborate with Security and Risk teams to mitigate vulnerabilities

Documentation, Standards & Quality Control

  • Create and enforce standard operating procedures (SOPs) and best practices
  • Maintain architecture diagrams, performance base

Skills

SQL Server
PostgreSQL
Snowflake
Azure
GCP
CDC
Replication
Backups/Restores
HA/DR
SQL Agent jobs
Performance Tuning
Index Maintenance
Statistics Maintenance
DMVs
System Stored Procedures
Logical Replication
Streaming Replication
WAL Archiving
PITR
User Access Controls
Roles Management
Warehouse Management
Ingestion Pipelines
Cost Optimization
Database Administration
Cloud Platform Management
DevOps Integration
Compute Management
Storage Management
Network Management
IAM
Kubernetes Integration

Sagent

Modernizes mortgage loan servicing with software

About Sagent

Sagent modernizes mortgage loan servicing for banks and lenders by providing software solutions that enhance efficiency and user experience. Their products include AI-embedded tools for automating documents, offering real-time predictive insights, and generative AI-based chat features. These tools enable financial institutions to manage millions of consumer loans effectively while ensuring compliance and operational efficiency. Sagent primarily serves banks and mortgage lenders, operating on a software-as-a-service (SaaS) model that generates revenue through subscriptions and service contracts. Their platforms focus on a mobile-first consumer experience, allowing homeowners to manage their mortgages easily, resolve issues quickly, and access expert advice, which boosts customer satisfaction and helps financial institutions lower costs and improve servicing values.

Upper Merion Township, PennsylvaniaHeadquarters
2018Year Founded
$17MTotal Funding
M_AND_ACompany Stage
Fintech, Financial ServicesIndustries
1,001-5,000Employees

Benefits

Remote Work Options
Health Insurance
Unlimited Paid Time Off
Family Planning Benefits
Tuition Reimbursement
Paid Family Leave
401(k) Company Match
Pet Insurance
Professional Development Budget
Company Social Events

Risks

Emerging fintech startups may erode Sagent's market share.
Data privacy concerns could lead to regulatory scrutiny and affect client trust.
Economic downturns in the housing market may impact Sagent's revenue.

Differentiation

Sagent offers AI-embedded tools for document automation and predictive insights.
The company provides a mobile-first consumer experience for mortgage management.
Sagent's generative AI-based chat capabilities enhance customer service in mortgage servicing.

Upsides

Growing demand for AI-driven mortgage servicing solutions boosts Sagent's market potential.
Mobile-first solutions align with consumer demand for convenient mortgage management.
SaaS model provides Sagent with recurring revenue and scalable solutions.

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