Customer Success Manager- UK Based
OverjetSalary not specified
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Finance Technology, SaaSIndustries
Requirements
Candidates should have 3-7 years of SaaS Customer Success experience, including a quota-carrying, full-cycle sales role with expertise in prospecting, qualifying, negotiating, and closing deals with mid-market and enterprise clients. A strong product intuition, entrepreneurial drive, proven record of excellence, and adaptability are essential. Familiarity with finance teams and the monthly close process is a plus.
Responsibilities
The Customer Success Manager will drive customer delight by managing the entire CS cycle from sales support to implementation and renewals for mid-market and enterprise tech businesses. They will engage with senior leadership and C-level stakeholders, provide consultative support, own renewals and NRR expansion, and become an expert on the product to handle client inquiries and contribute to the product roadmap. Additionally, they will collaborate with product and engineering teams, build relationships with CFOs and finance leaders, represent the company at industry events, and contribute to global expansion efforts.
Skills
Customer Success
Sales Support
Implementation
Renewals
Mid-market
Enterprise Tech
GTM Strategy
StackAV
Develops autonomous systems for trucking industry
About StackAV
StackAV develops and implements autonomous systems specifically for the trucking industry. Their products focus on improving safety, reliability, and efficiency in supply chain operations. These systems work by utilizing advanced robotics and technology to automate various aspects of trucking, which helps businesses streamline their operations and enhance delivery processes. Unlike other companies in the autonomous vehicle sector, StackAV tailors its solutions to meet the specific needs of trucking companies and logistics firms, ensuring that their technology directly addresses industry challenges. The goal of StackAV is to create a safer and more efficient transportation ecosystem that benefits both businesses and end users.
Pittsburgh, PennsylvaniaHeadquarters
2023Year Founded
$972.7MTotal Funding
SERIES_ACompany Stage
Robotics & Automation, Automotive & TransportationIndustries
201-500Employees
Risks
Competition from Waymo and Tesla challenges Stack AV's market position.
Regulatory hurdles could delay Stack AV's deployment plans across different states.
Reliance on SoftBank for funding poses financial risks if investor priorities change.
Differentiation
Stack AV integrates AI, robotics, and cloud tech for advanced autonomous trucking solutions.
The company focuses on safety, reliability, and efficiency in the trucking industry.
Stack AV's founders have a strong background from their previous venture, Argo AI.
Upsides
Stack AV secured $1 billion in funding from SoftBank, boosting its growth potential.
Joining AVIA enhances Stack AV's industry influence and collaboration opportunities.
The use of AI-driven predictive maintenance improves fleet reliability and reduces downtime.
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