Customer Success Manager, Mid-Market
Muck RackSalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Consumer Software, AI & Machine LearningIndustries
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this position remote?
Yes, this is a remote position.
What is the salary for this Customer Success Manager role?
This information is not specified in the job description.
What skills are required for this role?
Required skills include a strong understanding of sales processes (particularly SDR/BDR and account executive roles), excellent communication and interpersonal skills, ability to build relationships with stakeholders, analytical skills for customer usage data, and a proactive, results-oriented approach.
What is the company culture like at Nooks?
This information is not specified in the job description.
What makes a strong candidate for this Customer Success Manager position?
A strong candidate will have a deep understanding of sales processes like SDR/BDR and account executive roles, excellent communication skills, relationship-building abilities, analytical skills for customer data, and a proactive, results-driven mindset.
Nooks
Virtual collaboration platform for sales teams
About Nooks
Nooks.ai offers a virtual collaboration platform tailored for sales development representatives (SDRs) and business development representatives (BDRs). The platform features video conferencing, virtual bullpens, and live call listening, enabling real-time interaction and coaching among team members. Nooks.ai stands out by recreating the energetic environment of a physical sales office, which helps increase connects and meetings. The company's goal is to enhance sales performance and team dynamics through improved outbound calling efficiency.
Gum Spring, West VirginiaHeadquarters
2020Year Founded
$68.1MTotal Funding
SERIES_BCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
201-500Employees
Benefits
Company Equity
Remote Work Options
Risks
Competition from Zoom and Microsoft Teams expanding into sales enablement.
Economic downturns may affect subscription renewals and client acquisitions.
Data privacy concerns with AI-driven analytics could deter potential clients.
Differentiation
Nooks.ai replicates the energy of a physical sales office virtually.
The platform offers real-time interaction, coaching, and analytics for sales teams.
Nooks.ai integrates seamlessly with existing sales tools for enhanced analytics.
Upsides
Nooks.ai raised $43M in Series B funding for AI Sales Assistant Platform.
The platform's AI tools promise to make sales reps 10x more productive.
Nooks.ai is named a Rising Star in Forbes' 2023 Cloud 100 list.
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