Ashby

Customer Success Manager II

San Francisco, California, United States

Ashby Logo
$75,000 – $100,000Compensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
N/AIndustries

Requirements

Candidates should have a strong background in customer success management, with proven experience in building and maintaining client relationships. Excellent communication and problem-solving skills are essential, along with the ability to work independently in a remote environment.

Responsibilities

The Customer Success Manager II will be responsible for ensuring customer satisfaction and retention, managing onboarding processes, and providing ongoing support to clients. They will also collaborate with internal teams to address customer needs and drive product adoption.

Skills

Ashby

Hiring solutions for scaling companies

About Ashby

Ashby provides hiring solutions that help companies grow by streamlining their recruitment processes. The platform includes features like applicant tracking, interview scheduling, and analytics, which allow teams to manage their hiring efficiently. Unlike many competitors, Ashby focuses on serving scaling companies and offers a subscription-based service model. The goal of Ashby is to enable organizations to meet their recruitment targets quickly and effectively, ensuring they can hire the right talent to support their growth.

Key Metrics

San Francisco, CaliforniaHeadquarters
2018Year Founded
$62.7MTotal Funding
SERIES_CCompany Stage
Enterprise SoftwareIndustries
51-200Employees

Benefits

Health Insurance
Unlimited Paid Time Off
Parental Leave
Company Equity
Stock Options
401(k) Company Match

Risks

Emerging startups with innovative features at lower costs threaten Ashby's market share.
Rapid AI advancements may outpace Ashby's current technology, reducing platform attractiveness.
Economic downturns could lead to reduced hiring budgets, impacting Ashby's revenue.

Differentiation

Ashby offers enterprise-grade recruitment software tailored for high-growth companies.
The platform includes applicant tracking, interview scheduling, and analytics for efficient hiring.
Ashby serves notable clients like Opendoor, Reddit, and Notion, enhancing its market credibility.

Upsides

Ashby raised $30M in Series C funding, boosting its growth potential.
The rise of remote work increases demand for Ashby's virtual hiring capabilities.
Growing use of data analytics in recruitment aligns with Ashby's focus on analytics.

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