[Remote] Customer Success Manager at UiPath

Texas, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Enterprise Software, Automation, Artificial IntelligenceIndustries

Skills

Key technologies and capabilities for this role

Customer SuccessAutomationAIEnterprise SoftwareClient Relationship ManagementValue DeliveryAdoption StrategiesBest PracticesCross-functional Team LeadershipProject ManagementIndustry TrendsEmerging Technologies

Questions & Answers

Common questions about this position

What experience is required for the Customer Success Manager role?

Candidates need 5+ years in customer success or consulting roles with a proven track record of driving customer satisfaction and retention, experience with professional services and support/services attach motions, working with Healthcare or Life Sciences customers, a strong background in a high-growth technology company preferably in SaaS or RPA, excellent communication and interpersonal skills, and a data-driven mindset.

What is the salary or compensation for this position?

This information is not specified in the job description.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the company culture like at UiPath?

UiPath seeks curious, self-propelled, generous, and genuine people who love being part of a fast-moving, fast-thinking growth company and care about each other, the company, and its larger purpose of transforming the world through automation.

What makes a strong candidate for this Customer Success Manager role?

A strong candidate has the required 5+ years of customer success experience, especially with Healthcare or Life Sciences customers in SaaS/RPA, even if they don't tick all boxes—UiPath encourages applying anyway.

UiPath

Robotic process automation software solutions

About UiPath

UiPath provides robotic process automation (RPA) solutions that help businesses improve their efficiency by automating repetitive tasks. Their software allows organizations to create AI-driven workflows and manage these processes through cloud-based orchestration. This means that users can set up automated tasks that run without human intervention, which helps to lower operational costs and boost productivity. What sets UiPath apart from its competitors is its extensive marketplace for third-party integrations, allowing users to enhance their automation capabilities with additional tools and solutions. The main goal of UiPath is to empower organizations to streamline their operations and focus on more strategic activities by reducing the time spent on mundane tasks.

New York City, New YorkHeadquarters

2005Year Founded

$1,936.8MTotal Funding

IPOCompany Stage

Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Flexible Work Hours

Remote Work Options

Risks

Rapid AI agent evolution may outpace UiPath's current RPA offerings.

High implementation costs and rigidity of traditional RPA tools could deter clients.

Emergence of platforms like Salesforce's Agentforce may provide competitive alternatives.

Differentiation

UiPath offers AI-driven workflows enhancing business efficiency through intelligent automation.

The company provides robust governance and multiple robots on a single virtual machine.

UiPath's marketplace for third-party integrations expands its ecosystem and customer solutions.

Upsides

UiPath leads the 2024 Everest Group automation assessment, showcasing industry leadership.

The launch of AI Trust Layer enhances governance of GenAI features across the platform.

Collaboration with The Bank of East Asia expands UiPath's enterprise automation solutions.

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