Job Description: Procore Product Specialist

Employment Type: Full time

About ONEOK

• #WeAreONEOK – A Fortune 500 company with over 100 years in business.
• Leading midstream service provider.
• Committed to safety first, sustainable operations, and environmental responsibility.
• Employee focused.

Position Overview

This position is part of ONEOK's Innovative Solutions and Optimization group and will serve as the Product Specialist for Procore, ONEOK’s enterprise construction management platform. Procore is utilized by ONEOK’s engineering and construction teams throughout the project lifecycle, from pre-construction through closeout. The ideal candidate will possess hands-on experience with Procore, a strong understanding of construction processes, and a passion for driving digital transformation and business process optimization.

Location: Eligible for remote work in the following states: Arkansas, Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Louisiana, Minnesota, Missouri, Montana, Nebraska, New Mexico, North Dakota, Oklahoma, South Dakota, Texas, Virginia, Wisconsin, or Wyoming.

Travel: Some travel may be required for office meetings, as needed, to the corporate office in Tulsa, OK.

Key Responsibilities

Procore Product & Construction Process Support

• Serve as a key point of contact for Procore platform strategy, configuration, and user support across multiple engineering and construction teams.
• Champion the adoption and continuous improvement of Procore modules, including RFIs, submittals, drawings, inspections, observations, budgeting, daily logs, and reporting.
• Conduct and support training for internal and external users.
• Collaborate with stakeholders to define, streamline, and automate construction-related processes such as contractor onboarding, field execution, inspections, and closeout.
• Support the integration of Procore with other platforms like Steelshire (pipeline tracking), GIS, and Planview (project portfolio management).
• Streamline and optimize the construction-to-operations turnover process, including job book creation and documentation handoff.
• Ensure construction project artifacts are stored and accessible for audits and future reference, in collaboration with the Operations Information Management team.

Business Process Optimization (BPO)

• Lead or support multiple BPO functions, including:
  • Project management
  • Business process mapping and analysis
  • Product support and backlog management
  • Business intelligence and reporting initiatives
• Document and analyze business processes, user requirements, and technology capabilities to identify opportunities for increased efficiency or effectiveness.
• Develop and present recommendations for process and technology improvements.
• Assist in identifying and implementing appropriate controls for business processes and technology solutions.

Product & User Support

• Collaborate with business partners to document requirements for product backlog tasks and projects.
• Provide ongoing support for business users, including:
  • Triaging and resolving application issues
  • Maintaining application configuration
  • Testing system changes and enhancements
  • Monitoring and prioritizing the product backlog
• Gather and document data and reporting requirements; develop basic reports and dashboards as needed.

Qualifications

• Proven experience as a Procore administrator, product owner, or power user in a construction or engineering environment with similar tools.
• Strong understanding of construction project lifecycles, compliance, safety, and quality control standards.
• Experience with business process analysis, project delivery, and change management.
• Familiarity with Earned Value Management (EVM) and construction turnover documentation.
• Experience managing project deliverables, meeting deadlines, and supporting end users.
• Strong analytical, communication, and facilitation skills.
• Ability to work independently and collaboratively across teams and functions.

Preferred Skills

• Proficiency in Procore or similar construction technologies.
• Experience with GIS, Planview, or pipeline tracking software.