[Remote] Customer Success Manager at Appspace

Spain

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

SoftwareIndustries

Skills

Key technologies and capabilities for this role

Customer SuccessCustomer Relationship ManagementCustomer RetentionCustomer SatisfactionSalesMarketingProduct AdoptionTechnical SupportTrainingCommunicationProblem-SolvingCustomer Advocacy

Questions & Answers

Common questions about this position

What work arrangement does Appspace offer?

Appspace has global office locations and a flexible work culture that allows you to work wherever and however you're at your best.

What experience is required for the Customer Success Manager role?

Ideal candidates need 3-5 years of professional experience in business development, account management, or sales, with emphasis on customer support, satisfaction, retention, and sales, preferably in the computer software/SaaS industry.

What key skills are needed for this position?

You need excellent communication and interpersonal skills, the ability to multitask, self-motivation, proactivity, collaboration skills, familiarity with Salesforce, and technical inclination to learn and train on software.

What is the company culture like at Appspace?

Appspace fosters a culture passionate about better work experiences, with flexible work options, time to enjoy work, build connections, and grow your role, helping people love where they work.

What makes a strong candidate for this Customer Success Manager role?

Strong candidates have 3-5 years in business development/account management/sales with customer retention focus, SaaS experience, excellent communication, collaboration skills, Salesforce familiarity, technical aptitude, and preferably a degree in Business, CS/IT or related; language skills in German, French, or Spanish are a plus.

Appspace

Workspace management and employee communication platform

About Appspace

Appspace provides a workspace management platform that enhances communication and operational efficiency within organizations, particularly in the healthcare and public sectors. The platform allows for content delivery to workplace devices, such as digital signage, and helps manage physical spaces through features like fast check-ins, capacity management, and reservations for desks and rooms. Additionally, it offers tools for analyzing visitor volume and behaviors to optimize space utilization. Appspace operates on a subscription-based model, ensuring a steady revenue stream while continuously updating its services. The platform also serves as a central hub for employee communication, providing access to announcements and tools for all employees, including frontline workers. Appspace's flexibility and scalability make it a valuable partner for organizations aiming to improve their work environments and employee engagement.

Dallas, TexasHeadquarters

2002Year Founded

GROWTH_EQUITY_VCCompany Stage

Government & Public Sector, Enterprise Software, HealthcareIndustries

201-500Employees