Customer Success Manager
Flatfile110,000 - 125,000 USD/year
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Consumer Software, Social ImpactIndustries
Requirements
Candidates should have a minimum of 3-4 years of professional experience in general marketing, brand marketing, account management, project management, customer success, or a similar role. A solid understanding of digital marketing, content creation, and distribution strategies is required, along with familiarity with social media and consumer brands. Exceptional verbal and written communication skills are essential, as is a track record of successful client relationships. Candidates must be adaptable and thrive in a fast-paced environment, demonstrating the ability to collaborate effectively with cross-functional teams.
Responsibilities
The Customer Success role involves building and maintaining strong relationships with assigned brand accounts and serving as their main point of contact. Responsibilities include onboarding new brands, providing product education, guiding content optimization, identifying and solving challenges, analyzing performance metrics, deploying user acquisition strategies, and maintaining clear communication with brands and internal teams.
Skills
Customer Relationship Management
Brand Onboarding
Product Education
Creative Optimization
Problem Solving
Performance Analysis
User Acquisition
Marketing Strategies
Content Strategy
Data Analysis
Pear VC
Venture capital firm for early-stage startups
About Pear VC
Pear VC specializes in providing venture capital for pre-seed and seed stage investments. The firm collaborates with founders to transform innovative ideas into successful companies across various sectors, including AI, healthcare, fintech, and more. Their investment strategy focuses on early-stage startups, offering not just financial support but also expertise and a strong network to help these businesses grow. Pear VC distinguishes itself from competitors through its hands-on approach, providing strategic advice and operational assistance to ensure startups remain agile and focused on their customers. The goal of Pear VC is to guide startups through their early development phases, helping them achieve significant growth and success.
Key Metrics
San Francisco, CaliforniaHeadquarters
2013Year Founded
$2,738.4MTotal Funding
UNKNOWNCompany Stage
Venture Capital, Fintech, AI & Machine LearningIndustries
51-200Employees