Remote

Customer Service Representative (Inbound and outbound)

Philippines

Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Customer Service, SalesIndustries

Sales Representative (Virtual Assistant – Male)

Location: Remote – Philippines Work Hours: 9:30 AM – 6:30 PM (New York Time) Employment Type: [Not Specified] Department: [Not Specified] Published: 2025-06-24


Position Overview

We are seeking a dedicated, soft-spoken, and polite male Sales Representative to join our remote team. This role is perfect for a candidate based in the Philippines who possesses excellent communication skills, a humble and service-driven attitude, and a talent for engaging in meaningful customer conversations. You will manage a mix of inbound (50%) and outbound (50%) calls, providing customer assistance, conducting follow-ups, and ensuring a seamless and accurate sales process.


Key Responsibilities

  • Engage with customers over the phone, handling 50% inbound and 50% outbound calls.
  • Follow up on customer inquiries, orders, and requests with professionalism and patience.
  • Provide efficient and accurate service, offering a friendly and approachable experience.
  • Maintain proper call etiquette, demonstrating empathy, attentiveness, and clarity.
  • Accurately manage and calculate sales data, ensuring precision in orders and amounts.
  • Utilize CRM and internal tools for documentation and follow-ups.
  • Coordinate with internal teams to provide order updates and address customer needs.
  • Adhere to a fixed schedule aligned with New York business hours (9:30 AM – 6:30 PM NY time).

Requirements

Ideal Candidate Must Have:

  • Excellent spoken English, with appropriate American intonation and pronunciation, particularly in verbs and nouns.
  • Ability to conduct in-depth, natural conversations in English, beyond formal business talk.
  • A polite, humble, and soft-spoken demeanor, capable of serving with a positive attitude over the phone.
  • Strong listening skills and a customer-first approach.
  • Comfort with numbers and calculations to prevent errors during the sales process.
  • A stable internet connection and a quiet, distraction-free workspace (minimal animal/background noise).
  • A reliable Windows computer/laptop.

Application Instructions

[Not Specified]


Company Information

Workplace: Remote Language: English Remote: Yes

Skills

English
Customer Service
Communication
CRM
Data Management
Mathematics
Listening Skills
Politeness
Empathy

Remote

Global employment platform for payroll management

About Remote

Remote.com is a global employment platform that helps businesses hire, manage, and pay employees in various countries. It simplifies international human resources tasks such as compliance, payroll, and benefits management, allowing companies to focus on their core operations. Remote.com stands out by prioritizing data security with ISO27001 certification and SOC 2 compliance, while offering a flexible pricing model that reduces manual work. The company's goal is to provide a comprehensive solution for efficiently managing international talent.

San Francisco, CaliforniaHeadquarters
2019Year Founded
$482.5MTotal Funding
SERIES_CCompany Stage
Consulting, CybersecurityIndustries
5,001-10,000Employees

Benefits

Remote Work Options
Unlimited Paid Time Off
Flexible Work Hours
Paid Parental Leave
Mental Health Support
Stock Options
Professional Development Budget
Home Office Stipend
Company Social Events

Risks

AI-powered HR platforms like Borderless AI could threaten Remote's market share.
Competitors like Deel show rapid growth, indicating a highly competitive market.
Stablecoin payments trend could pose a risk if Remote doesn't adapt quickly.

Differentiation

Remote offers a unified platform for managing global payroll and compliance.
Remote's ISO27001 and SOC 2 certifications ensure high standards of data security.
Remote Global Benefits simplifies multi-country health insurance management with Kota's integration.

Upsides

Remote's stablecoin payments feature addresses demand for flexible international contractor payments.
Remote's entry into Japan expands its reach in high-demand international employment markets.
The global payroll solutions market is projected to reach $10.5 billion by 2030.

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