Senior Data Analyst, Member Experience

Los Angeles, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

E-commerce, Retail, BiotechnologyIndustries

Requirements

Candidates must possess an MBA with a focus in analytics, strategy, or a related quantitative field, and have 7+ years of experience in data analytics with a strong track record of business impact. Advanced SQL skills and proficiency in a programming language such as Python, Java, Scala, or C++ are required, along with experience with large-scale data tools like Hive or Spark, and hands-on experience with Snowflake or other modern cloud data warehouses. A strong foundation in statistics and multivariate regression, expertise in data visualization and BI tools (Domo, Tableau, Looker, etc.), and the ability to clearly communicate insights to non-technical audiences and influence decision-making are essential. Experience in eCommerce or subscription businesses is a strong plus, as is familiarity with A/B testing, web analytics (GA, Amplitude, Mixpanel), and customer journey analysis.

Responsibilities

The Senior Data Analyst will lead high-impact, end-to-end analytics projects to inform key business and product strategies, partnering cross-functionally with stakeholders to align on priorities and translate questions into analytical frameworks. They will deliver clear, data-driven insights that influence decision-making, design and maintain dashboards, models, and datasets, and identify data quality issues. The role involves leveraging external and internal data to uncover category and pricing opportunities, supporting lifecycle and engagement analytics, and collaborating with Finance to measure and forecast financial impacts. Additionally, they will respond to ad hoc analytical requests, bring thought leadership to data practices, and partner with the Member Experiences team to analyze the customer journey, develop engagement monitoring dashboards, and deliver recommendations to improve customer sentiment and retention.

Skills

Data Analysis

SQL

Data Visualization

Business Intelligence

Stakeholder Management

Cross-functional Collaboration

Data Modeling

Data Warehousing

Member Behavior Analysis

Pricing Analysis

Thrive Market

Online grocery retailer for organic products

About Thrive Market

Thrive Market operates an online platform for purchasing organic and non-GMO food products, catering to health-conscious individuals and families. Customers pay an annual membership fee to access a wide variety of grocery items, often at prices up to 30% lower than traditional retailers, thanks to a price matching policy. The platform also features services like 24/7 access to a personal shopper, known as a Thrive Guide, and fast, carbon-neutral shipping, which enhance the shopping experience. Thrive Market stands out from competitors by focusing on organic and sustainably sourced products, aligning with the growing consumer trend towards healthy eating and convenience. The company's goal is to make healthy living accessible and affordable for everyone.

Los Angeles, CaliforniaHeadquarters

2013Year Founded

$234.8MTotal Funding

CONVERTIBLECompany Stage

Food & Agriculture, Consumer GoodsIndustries

501-1,000Employees

Benefits

Health Insurance

401(k) Retirement Plan

Unlimited Paid Time Off

Mental Health Support

Employee Discounts

Risks

Increased competition from Amazon Fresh and Walmart Grocery threatens market share.

Dependence on membership fees is risky during economic downturns.

Supply chain disruptions could affect product availability and customer satisfaction.

Differentiation

Thrive Market offers 70+ filters for personalized diet and lifestyle shopping.

The company provides carbon-neutral shipping, enhancing its eco-friendly brand image.

Membership model includes price matching, offering competitive pricing to customers.

Upsides

Partnership with Instacart enhances brand visibility and provides a new revenue stream.

Collaboration with rePurpose Global aligns with consumer demand for sustainability.

Exclusive collaborations, like with LesserEvil, tap into the growing healthy snacks market.

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