Customer Relationship Specialist at Pebble

Fremont, California, United States

Apply Now

Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive, Sustainable Technology, Consumer ProductsIndustries

Requirements

Customer-Centric Mindset: At least 5+ years of customer service and/or sales experience with a proven track record of meeting and exceeding goals
Passion for Sustainability: Enthusiastic about Pebble’s mission and innovations in sustainable travel and technology
Strong Communication Skills: Highly organized with excellent written and verbal communication abilities
Technical Proficiency: Familiarity with Google Suite, Netsuite CRM, and an ability to stay informed on EV trends and local incentives

Responsibilities

Manage all sales inbound through our Pebble Sales Phone, Email, and Chat communication methods
Greet and engage with new owners, guests and prospective customers to create a welcoming atmosphere to discuss Pebble’s offerings. Share knowledge about the Pebble Flow and the benefits of sustainable travel
Excite and educate customers through product demonstrations and vehicle orientations, showcasing the unique features of the Pebble Flow
Provide exceptional customer service, addressing customer inquiries and assisting with supporting documentation
Work closely with internal teams to meet and exceed monthly sales goals
Perform additional tasks to meet business needs, including supporting special events

Skills

Customer Service

Sales Support

Product Demonstrations

Inbound Sales

Phone Support

Email Communication

Live Chat

Customer Engagement

Relationship Management

Pebble

Designs and manufactures all-electric recreational vehicles

About Pebble

Pebble Life designs and manufactures all-electric recreational vehicles (RVs), with its main product being the Pebble Flow. This RV combines home comfort with mobility, featuring a large electric vehicle battery, integrated solar panels, and a dual motor Active Propulsion Assist System (APAS) for extended range and easy towing. The Pebble Flow includes smart features like the Magic Hitch, which automatically connects to the tow vehicle, and InstaCamp, allowing for quick campsite setup. Its interior is designed with panoramic windows, convertible furniture, and a minimalist aesthetic, catering to eco-conscious travelers and outdoor enthusiasts. Unlike traditional RVs, Pebble Life operates on a direct-to-consumer model, focusing on sustainable travel solutions. The company's goal is to provide a convenient and eco-friendly travel experience.

Sunnyvale, CaliforniaHeadquarters

2022Year Founded

$13.2MTotal Funding

SERIES_ACompany Stage

Automotive & Transportation, Energy, Consumer GoodsIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Unlimited Paid Time Off

Risks

Increased competition from established companies like Winnebago entering electric RV market.

Potential supply chain disruptions for lithium-ion batteries could impact production.

Regulatory hurdles for electric RVs may vary across different states.

Differentiation

Pebble Flow offers unique smart features like Magic Hitch and InstaCamp.

Integrated solar panels and dual motor APAS enhance Pebble Flow's eco-friendly appeal.

Pebble Life's minimalist interior design sets it apart in the RV market.

Upsides

Growing demand for eco-friendly RVs boosts Pebble's market potential.

Advancements in battery technology support longer travel ranges for Pebble Flow.

Direct-to-consumer model enhances customer engagement and reduces costs.

Land your dream remote job 3x faster with AI

Try Jobo Free