Salesforce Administrator
Built Technologies- Full Time
- Junior (1 to 2 years)
Candidates should possess a proven track record of success as a Salesforce Administrator with at least 5 years of experience, along with an understanding of building high-quality, maintainable, and scalable tools or applications. They must also be comfortable communicating about their work with both technical and non-technical team members, including engineers, product managers, designers, analysts, and end users. Experience supporting Salesforce Service Cloud and Sales Cloud is expected, as well as familiarity with other technology platforms and tools such as CRMs, contact centers, analytics tools, contract tools, and survey tools.
As an Application Administrator, you will own the configuration and optimization of Salesforce to support Sales, Partnerships, and cross-functional go-to-market teams, designing and improving workflows related to lead/opportunity management, forecasting, campaign targeting (Genesys), and partner enablement. You will build and launch pilots or MVPs in fast-moving environments, partner with teams like Business Operations, Product, and Data Science to translate business needs into scalable solutions, administer and support a broader tech stack including Pardot, Workato, Ironclad, Datagroomr, Observe.AI, and conversational AI platforms, and collaborate with Product and Engineering on backend systems and integrations to support third-party partnerships and experiments.
Online marketplace connecting consumers with local professionals
Thumbtack connects consumers with local professionals for various services through its online marketplace. Users can find professionals like plumbers, electricians, and landscapers by searching the platform, comparing prices, reading reviews, and booking services directly. The platform offers cost estimates based on numerous bids from professionals, helping consumers understand potential service costs. Thumbtack generates revenue by charging professionals for leads, which are inquiries made by customers through the site. This model allows Thumbtack to serve a wide range of customers across the U.S., making it easier for them to find and hire local service providers.