Customer Data & AI Consulting Senior Manager at Accenture

Sydney, New South Wales, Australia

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Marketing, ConsultingIndustries

Requirements

Proven experience shaping and delivering Data & AI solutions within the Marketing or Service domains
Expertise in managing teams and projects focused on leveraging Data & AI capabilities to deliver customer insights, personalization, and predictive modelling to progress the customer and marketing agenda
Proven experience driving business development efforts in proposal development, including shaping the offering, resourcing, and costing

Responsibilities

Bring deep functional expertise in the Marketing or Service domain, acting as the Data & AI interface internally
Leverage combined functional & technical skillset to drive sales growth, capability development, and presence of Data & AI offerings throughout Song engagements
Deliver Data & AI advisory projects focused on customer insights, segmentation, personalization, and predictive modelling by solving client difficulties and needs through industry-specific research
Bring a well-defined strategy and consulting skillset to client engagements and business development, leading programme delivery and taking ownership of sales opportunities end-to-end
Lead client engagements to formulate long-term Data & AI strategies with a sharp focus on business outcomes, with significant independence
Develop current or former proficiency in Advanced Data Analytics and/or AI modelling
Strong collaboration and stakeholder management to engage with cross-functional teams including marketing and sales to understand business needs, provide data-driven recommendations, and drive initiatives that enhance customer journeys

Skills

Key technologies and capabilities for this role

Data AnalyticsAIPredictive ModellingCustomer SegmentationPersonalizationCustomer InsightsStakeholder ManagementConsulting

Questions & Answers

Common questions about this position

What professional development opportunities are available?

You will have great professional development opportunities to build your career based on your aspirations with mentor support, extensive education programs, and development to enhance business acumen, technical, and professional skills.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What are the required skills and experience for this role?

Proven experience shaping and delivering Data & AI solutions in Marketing or Service domains, expertise in managing teams and projects for customer insights, personalization, and predictive modelling, and proven experience driving business development in proposal development including shaping, resourcing, and costing.

What is the company culture like?

The environment is global, dynamic, and innovative with a diverse, inclusive, and socially active workforce, along with progressive employee benefits reflecting an inclusive and respectful culture.

What makes a strong candidate for this position?

Candidates with proven experience in Data & AI solutions for Marketing or Service, team and project management for customer insights and predictive modelling, and business development in proposals stand out; bonus for experience driving value-focused transformations and customer-centric projects in top-tier consulting.

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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