Ramp

Customer Activation Manager | Mid-Market

New York, New York, United States

Ramp Logo
$115,100 – $176,000Compensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, FintechIndustries

Requirements

Candidates must have a minimum of 5 years of experience in sales, customer success, or product operations within a B2B organization, along with exceptional project management and time management skills. They should possess excellent verbal and written communication skills and experience working with technical counterparts in Product and Engineering to share feedback and troubleshoot.

Responsibilities

As a Customer Activation Manager, the role involves ensuring fast and thorough onboarding of new Ramp customers by educating them on Ramp’s functionality and best practices, driving revenue through efficient implementation, and understanding customer workflows and obstacles. The position requires collaboration with customers and internal teams to solve problems, becoming an expert in Ramp’s products, and balancing priorities to support implementation, follow-up, and proactive outreach.

Skills

Customer onboarding
Customer education
Process optimization
Problem-solving
Sales
Product knowledge
Cross-functional collaboration

Ramp

Corporate card and spend management platform

About Ramp

Ramp provides a corporate card and spend management platform that helps businesses track expenses and save money. The platform allows finance teams to manage corporate cards, expense reports, and bill payments in one place, and it integrates with tools like Slack for added convenience. Ramp serves a wide range of clients, from large enterprises to creative agencies, and aims to reduce overall expenses through its comprehensive financial tools. Unlike competitors such as Amex and Brex, Ramp generates revenue through interchange fees on card transactions and subscription fees for advanced features. The company's goal is to streamline financial operations for businesses and help them achieve significant cost savings.

Key Metrics

New York City, New YorkHeadquarters
2019Year Founded
$1,096.3MTotal Funding
SERIES_DCompany Stage
Fintech, Financial ServicesIndustries
1,001-5,000Employees

Benefits

Competitive salaries: You never have to wonder how your pay compares. Our generous comp reflects our belief that you’ll take Ramp to the next level.
Comprehensive health plans: US-based employees get full medical, dental, and vision insurance coverage. Everyone gets a monthly stipend for personal wellness.
Professional development: Take advantage of our annual education stipends to stay on top of your personal growth.
Unlimited PTO: Flexible vacation days give you the time to step away, unwind, and recharge.

Risks

Increased competition from fintech startups could challenge Ramp's market position.
Economic downturns may reduce business spending, affecting Ramp's revenue streams.
The volatile travel industry poses risks to Ramp's new travel booking services.

Differentiation

Ramp integrates with popular tools like Slack and Workday for seamless financial operations.
The platform offers advanced accounting automations, reducing manual work for finance teams.
Ramp's use of stablecoins and modern financial instruments sets it apart from competitors.

Upsides

Ramp's integration with Workday enhances real-time data syncing and accounting automation.
The partnership with Priceline expands Ramp's services into the growing business travel sector.
Ramp's recent $750 million funding boosts its capacity for innovation and market expansion.

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