Customer Success Manager | Mid-Market (Industry)
BiorenderFull Time
Junior (1 to 2 years)
Key technologies and capabilities for this role
Common questions about this position
The salary range is $115.1K - $176K.
Yes, this is a remote position.
Minimum 5 years of experience in sales, customer success, or product operations in a B2B organization is required, along with exceptional project management and time management skills, excellent verbal and written communication skills, and experience working with technical teams in Product and Engineering.
Ramp comprises talented leaders from leading financial services, fintech, and technology companies such as Stripe, Affirm, Goldman Sachs, Meta, Uber, and Netflix, and has been recognized on lists like Fast Company’s Most Innovative Companies and LinkedIn’s Top U.S. Startups.
Candidates with at least 5 years in sales, customer success, or product operations in B2B, strong project and time management, excellent communication, experience collaborating with Product and Engineering teams, and a desire to deeply learn the product stand out.
Corporate card and spend management platform
Ramp provides a corporate card and spend management platform that helps businesses track expenses and save money. The platform allows finance teams to manage corporate cards, expense reports, and bill payments in one place, and it integrates with tools like Slack for added convenience. Ramp serves a wide range of clients, from large enterprises to creative agencies, and aims to reduce overall expenses through its comprehensive financial tools. Unlike competitors such as Amex and Brex, Ramp generates revenue through interchange fees on card transactions and subscription fees for advanced features. The company's goal is to streamline financial operations for businesses and help them achieve significant cost savings.