CSC Generation

Culinary Lead (Sur La Table)

Ann Arbor, Michigan, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Consumer Goods, RetailIndustries

Requirements

Candidates should possess a culinary background and experience, blending culinary talent, business acumen, and teaching skills. Strong communication and customer service skills are essential, along with the ability to maintain sanitary conditions and adhere to Sur La Table policies and standard operating procedures. Knowledge of applicable wage and hour laws and the ability to handle, serve, and pour liquor are also required.

Responsibilities

The Culinary Lead will model and direct employees to ensure customer service standards are met, deliver and hold employees accountable for an exceptional cooking class experience, contribute to an environment where employees are informed and capable through training, maintain proper storage and service procedures, ensure food items are cooked and served at the correct temperature, provide coaching and performance feedback to culinary employees, seek opportunities to increase sales, anticipate and solve problems, stay informed by maintaining product knowledge, ensure the accuracy of employee information, and appropriately partner with various departments as needed. They will also demonstrate exceptional verbal and written communication skills and handle liquor, wine, and beer when preparing drinks, as well as fulfill any additional responsibilities assigned by the Resident Chef.

Skills

Culinary talent

Business acumen

Teaching skills

Customer service

Communication skills

Food safety

Training

Sales

CSC Generation

Acquires and revitalizes struggling retail brands

About CSC Generation

CSC Generation specializes in acquiring and revitalizing struggling retail brands to make them profitable. The company identifies underperforming brands with potential and integrates them into its operating platform, which includes technology, skilled personnel, and efficient processes. This approach has allowed CSC Generation to successfully transform several well-known brands, such as DirectBuy and Sur La Table, into profitable ventures. The company generates revenue through the sales of products from its portfolio, which features over 325,000 items and attracts around 10 million monthly page views. Unlike many competitors, CSC Generation focuses on "unsexy" opportunities—brands that others might overlook but have significant turnaround potential. The goal of CSC Generation is to drive growth and profitability for the brands it acquires, ultimately enhancing the customer experience and increasing sales.

Key Metrics

Merrillville, IndianaHeadquarters

2016Year Founded

$107.6MTotal Funding

SERIES_ECompany Stage

Consumer Software, Consumer GoodsIndustries

51-200Employees

Risks

Increased competition may lead to higher acquisition costs for CSC Generation.

Operational challenges in integrating new brands like Backcountry could affect performance.

Economic downturns could reduce consumer spending, impacting CSC's profitability.

Differentiation

CSC Generation specializes in acquiring and revitalizing struggling retail brands.

The company integrates brands into its platform to drive growth and profitability.

CSC Generation identifies 'unsexy' opportunities with significant potential for turnaround.

Upsides

CSC Generation's acquisition of Backcountry expands its consumer-centric brand portfolio.

The rise of AI-driven personalization can enhance CSC's customer engagement and conversion rates.

Direct-to-consumer models offer CSC increased profitability by cutting out intermediaries.

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