Senior Manager, CRM Systems Administration
Axsome Therapeutics IncSalary not specified
- Full Time
- Senior (5 to 8 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, PharmaceuticalIndustries
Requirements
Candidates should possess a Bachelor’s or Master’s degree in Economics, Engineering, Information Technology, Marketing, or a related field, and at least 6 months of experience in similar roles within multinational environments. Strong interest in CRM systems and understanding of basic marketing/sales principles are required, along with proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and willingness to learn new software tools such as Salesforce CRM and Veeva Suite. Excellent knowledge of English (both written and spoken) and Italian as a mother tongue is also necessary.
Responsibilities
The CRM Specialist will assist with the maintenance and administration of the CRM database (Veeva), including updating training documentation, monitoring data integrity, and supporting user requests. They will support the CRM team in developing and implementing marketing campaigns and analyzing campaign performance, manage customer inquiries and feedback, ensuring timely and accurate responses, and work with team members to identify areas for process improvement and contribute ideas to increase efficiency and effectiveness. The role also involves participating in the preparation of reports and presentations highlighting CRM insights and achievements.
Skills
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Salesforce CRM
Veeva Suite
CRM Database Management
Data Integrity
Marketing Campaigns
Campaign Performance Analysis
Customer Inquiry Management
Report Preparation
Presentation Skills
IQVIA
Advanced analytics and clinical research services
About IQVIA
IQVIA provides advanced analytics, technology solutions, and clinical research services specifically for the life sciences industry. Their services utilize extensive data resources and technology to create connections within healthcare, allowing clients to gain insights that help speed up the development and marketing of new medical treatments. This process is facilitated by their IQVIA Connected Intelligence™ system, which offers quick and flexible insights. IQVIA stands out from competitors by focusing on patient privacy, employing various technologies to protect individual data. The company's goal is to enhance healthcare outcomes by supporting biotech, pharmaceutical, and medical device companies, as well as researchers and government agencies, in understanding diseases and advancing medical science.
Key Metrics
Durham, North CarolinaHeadquarters
1998Year Founded
$3,526MTotal Funding
POST_IPO_EQUITYCompany Stage
Cybersecurity, Biotechnology, HealthcareIndustries
10,001+Employees