CRM Manager

Lisbon, Lisbon, Portugal

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Technology, Web3, Digital Payments, NFT, BlockchainIndustries

Requirements

The CRM Manager should possess an analytical approach emphasizing understanding customer/client behavior and planning based on data-driven insights, a passion for championing the customer/client perspective, and strong communication skills for effective collaboration with cross-functional teams and stakeholders in both B2B and B2C spaces. Bonus qualifications include copywriting experience, familiarity with HTML, and an eye for design.

Responsibilities

The CRM Manager will strategize, build, and execute communications using Braze, utilizing key engagement channels such as Email, Push notifications, in-app messages and content cards, collaborating closely with the Product team to enhance product awareness and engagement with the goal of generating incremental revenue, monitoring key performance indicators, using data insights to continually refine strategies, working closely with the Head of CRM to design CRM experiments, including the test design and analysis, and refining segmentation and targeting to personalize communications for maximum impact.

Skills

CRM

Braze

Email Marketing

Push Notifications

In-app Messaging

Content Strategy

Data Analysis

Segmentation

Experiment Design

Moonpay

Cryptocurrency payment solutions and services

About Moonpay

MoonPay provides cryptocurrency payment solutions that allow users to easily buy and sell digital assets. The platform operates globally and caters to individual investors, businesses, and developers. Users can make transactions through MoonPay, which charges fees for each purchase or sale. To enhance security, MoonPay also includes services like fraud prevention and compliance support. A key aspect that sets MoonPay apart from its competitors is its commitment to sustainability; it operates as a fully remote and paperless organization and aims to achieve carbon neutrality by 2030 by offsetting emissions and investing in eco-friendly initiatives.

Miami, FloridaHeadquarters

2018Year Founded

$631.5MTotal Funding

EARLY_VCCompany Stage

Fintech, CybersecurityIndustries

201-500Employees

Benefits

Stock options 📈

Unlimited holidays 🏝

Home office equipment allowance of $600 USD (or local equivalent) 🪑

Working in a disruptive and fast-growing industry where the possibilities are endless 🚀

Fully remote: your life, your way of working 🌎

Freedom, autonomy and responsibility 💪

Risks

Increased competition from DeFi platforms could erode MoonPay's market share.

Cryptocurrency price volatility may lead to unpredictable transaction volumes and revenue.

Emergence of new stablecoins like RLUSD could challenge MoonPay's market position.

Differentiation

MoonPay offers a seamless fiat-to-crypto conversion experience with major payment methods.

The company provides additional services like fraud prevention and compliance support.

MoonPay operates as a fully remote and paperless organization, aiming for carbon neutrality by 2030.

Upsides

MoonPay's acquisition of Helio expands its crypto payment capabilities and market reach.

MiCA approval allows MoonPay to expand its offerings across the European Economic Area.

Partnership with Element Wallet enhances access to self-custodial Bitcoin staking solutions.

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