Thrive Market

CRM Coordinator (Contractor)

Los Angeles, California, United States

$62,400 – $72,800Compensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
E-commerce, Marketing & AdvertisingIndustries

Position Overview

  • Location Type: Remote
  • Job Type: Contractor
  • Salary: $30-$35/per hour

Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices, while matching every paid membership with a free one for someone in need. Every day, we leverage innovative technology and member-first thinking to help our over 1,600,000+ members find better products, support better brands, and build a better world in the process. We are also a Certified B Corporation, a Public Benefit Corporation, and a Climate Neutral Certified company.

Role

We’re looking for a CRM Coordinator (Contractor) who will play an essential role on Thrive Market’s CRM (Customer Relationship Marketing) Team. This person will be crucial in the operational success of the team, supporting efforts across the email, push and SMS channels. This role requires a hard working, organized, and highly detailed individual that works exceptionally well with multiple stakeholders.

Responsibilities

  • Coordinate and execute on campaigns in CRM channels (email, mobile push, SMS)
  • Code emails within HTML templates (Sailthru)
  • Execute push (Sailthru) and SMS (Attentive) campaigns
  • Facilitate the campaign production pipeline: HTML coding, campaign setup, and deployment of marketing emails on an ESP platform for all audience segments
  • Assist in creating and maintaining lifecycle/automation workflows
  • Create and maintain audience lists
  • Proofing and QA of campaigns to ensure flawless execution
  • Track and analyze campaign performance
  • Support A/B testing initiatives to optimize messaging and engagement
  • Support the team with ad-hoc requests as needed
  • Support cross functional departments with various CRM related needs

Requirements

  • Bachelor’s degree
  • 1-3 year(s) experience with email marketing and email production
  • 1-3 year(s) experience with HTML in an ESP platform (Sailthru experience is required)
  • Ability to maintain a constant flow of requests in a somewhat repetitive manner
  • Sharp attention to detail
  • Strong analytical skills with the ability to interpret data and translate insights into actionable recommendations
  • Strong organizational skills and the ability to effectively execute multiple projects at once
  • Excellent communication skills and ability to interface effectively with other departments
  • Ability to work in a fast-paced environment

Company Information

  • Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone.
  • As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices, while matching every paid membership with a free one for someone in need.
  • We are a Certified B Corporation, a Public Benefit Corporation, and a Climate Neutral Certified company.

Contract Details

  • Position Type: Contract
  • Hours: 40 hours/per week
  • Compensation: $30-$35/per hour

Thrive Market values diversity and inclusion.

Skills

HTML
Email Campaigns
Push Notifications
SMS Marketing
Campaign Management
Audience Segmentation
A/B Testing
Campaign QA
Workflow Automation
Data Analysis

Thrive Market

Online grocery retailer for organic products

About Thrive Market

Thrive Market operates an online platform for purchasing organic and non-GMO food products, catering to health-conscious individuals and families. Customers pay an annual membership fee to access a wide variety of grocery items, often at prices up to 30% lower than traditional retailers, thanks to a price matching policy. The platform also features services like 24/7 access to a personal shopper, known as a Thrive Guide, and fast, carbon-neutral shipping, which enhance the shopping experience. Thrive Market stands out from competitors by focusing on organic and sustainably sourced products, aligning with the growing consumer trend towards healthy eating and convenience. The company's goal is to make healthy living accessible and affordable for everyone.

Los Angeles, CaliforniaHeadquarters
2013Year Founded
$234.8MTotal Funding
CONVERTIBLECompany Stage
Food & Agriculture, Consumer GoodsIndustries
501-1,000Employees

Benefits

Health Insurance
401(k) Retirement Plan
Unlimited Paid Time Off
Mental Health Support
Employee Discounts

Risks

Increased competition from Amazon Fresh and Walmart Grocery threatens market share.
Dependence on membership fees is risky during economic downturns.
Supply chain disruptions could affect product availability and customer satisfaction.

Differentiation

Thrive Market offers 70+ filters for personalized diet and lifestyle shopping.
The company provides carbon-neutral shipping, enhancing its eco-friendly brand image.
Membership model includes price matching, offering competitive pricing to customers.

Upsides

Partnership with Instacart enhances brand visibility and provides a new revenue stream.
Collaboration with rePurpose Global aligns with consumer demand for sustainability.
Exclusive collaborations, like with LesserEvil, tap into the growing healthy snacks market.

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