Commercial Account Manager
Procore Technologies- Full Time
- Junior (1 to 2 years)
Candidates must possess a high school education, with some college preferred, and demonstrate the ability to lift up to 30 pounds and walk through all areas of the studio. They should also have excellent interpersonal and communication skills, outstanding customer service skills, strong organizational skills, and careful attention to detail. A preference is given for 1 year of sales experience and MBO experience, as well as a passion for fitness, wellness, and the [solidcore] brand.
The Core Crew member will be responsible for bringing [solidcore]’s client experience acronym, CORE, to life by connecting with clients, opening up connections to the community, recognizing efforts in class, milestones, and achievements, and educating about offers and thanking them for coming. They will regularly interact with clients, obtain and assess information on client needs and expectations, and respond to client requests and concerns promptly and effectively. This role involves maintaining product knowledge for studio retail operations, performing routine client-facing system tasks, assisting the Head Coach Community Manager and coaches in daily operations, keeping the studio clean, and communicating studio issues and schedule changes to clients and team members. Core Crew members will also notify management of complaints, follow up with client lists to meet sales quota, respond to client emails, and alert coaches about client milestones, while also addressing maintenance issues and following up with client lists in Axle.
High-intensity, low-impact resistance training classes
Solidcore offers high-intensity, low-impact resistance training workouts through 50-minute classes that emphasize slow, purposeful movements to engage core muscles. These workouts are designed to be both challenging and safe, reducing the risk of injury while maximizing muscle engagement. Solidcore caters to fitness enthusiasts of all levels, providing both in-studio and online class options. Clients can book classes individually or purchase memberships for multiple sessions, and the company also offers corporate packages and gift cards. Solidcore generates revenue through class bookings, memberships, and merchandise sales, aiming to make its services accessible to a wide audience while ensuring steady growth in the health and wellness market.