Coodonnateur des locations / Rental Coordinator at Airbase

Ste-Julie, Quebec, Canada

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Equipment Rental, WeldingIndustries

Requirements

Leadership: Capable of guiding and supervising collaborators, delegating, and ensuring effective follow-up
Relationship building: Capable of communicating effectively
Decision-making: Capable of working autonomously while making decisions based on company policies and objectives
Problem-solving: Capable of resolving problems

Responsibilities

Maintains a safe working environment by following Airgas/Red-D-Arc’s health and safety guidelines
Provides excellent customer service to all accounts
Provides follow-up to leads sent to the area via Web, associations, etc
Provides timely follow-up to customer requests
Ensures walk-in customers are handled in a timely manner, including equipment returns, and processes credit card charges
Communicates daily with the outside sales associate on inquiries and/or orders received
Prepares quotes for outside sales and faxes them to clients as required
Coordinates equipment requirements for efficient order fulfillment and cost containment
Plans and directs customer orders with the service department
Communicates with the service department and/or shop supervisor regarding equipment shipments and arranges orders for shipment
Ensures proper generation of rental agreements and associated documents
Arranges freight and transportation
Assists with vendor purchasing
Assists with parts and equipment inventories
Performs other related duties as required

Skills

Key technologies and capabilities for this role

Customer ServiceEquipment Rental CoordinationHealth and Safety ComplianceSales Follow-upQuotation PreparationOrder ManagementCredit Card ProcessingClient Communication

Questions & Answers

Common questions about this position

Is this a remote position or does it require on-site work?

This is an on-site position based in Ste-Julie, QC (RDA) (I), with the branch moving shortly to Saint-Hyacinthe where the role will be located in the new facilities.

What are the main responsibilities of the Rental Coordinator?

The role involves maintaining a safe work environment, providing excellent customer service, following up on leads and customer requests, coordinating equipment for orders, preparing quotes, and managing rentals and shipments under the Branch Manager's direction.

What is the salary or compensation for this role?

This information is not specified in the job description.

What does the team structure look like for this position?

The position reports to the Branch Manager and involves daily communication with the Outside Sales Associate, after-sales service, and workshop personnel.

What makes a strong candidate for the Rental Coordinator role?

Strong candidates should excel in customer service, have organizational skills for coordinating equipment rentals and shipments, and prioritize safety while working effectively in a team under the Branch Manager.

Airbase

Spend management and AP automation platform

About Airbase

Airbase offers a spend management platform that helps businesses manage their financial operations more effectively. The platform includes services such as guided procurement, accounts payable automation, expense management, and corporate card management. These features allow companies to control their spending, streamline procurement processes, and automate accounts payable tasks. Airbase's software is designed to be user-friendly, providing visibility and control over spending for clients ranging from small businesses to large corporations. Unlike many competitors, Airbase also fosters a community for finance professionals through its Slack group, Off the Ledger, where users can share insights and ask questions. The goal of Airbase is to provide businesses with the tools they need to manage their finances efficiently and ensure compliance globally.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$88MTotal Funding

ACQUISITIONCompany Stage

Enterprise Software, FintechIndustries

201-500Employees

Risks

Competition from Amazon Business could threaten Airbase's market share in spend management.

Paylocity's acquisition may disrupt existing client relationships or service offerings.

Rapid AI integration may face adoption challenges, impacting customer satisfaction.

Differentiation

Airbase offers a comprehensive spend management platform with AP automation and corporate card management.

The platform provides real-time insights into spending, enhancing decision-making for mid-market firms.

Airbase's partnership with Sardine enhances fraud prevention, increasing platform security and client trust.

Upsides

AI-powered Touchless AP reduces manual processing time, boosting efficiency and cost savings.

Paylocity's acquisition could expand Airbase's resources and accelerate growth and innovation.

New spend analytics and vendor management features offer better financial control for clients.

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