Commercial Title Coordinator (Remote) at First American

California, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Real Estate, Title Insurance, Financial ServicesIndustries

Requirements

Bachelor’s degree or equivalent combination of education and experience
Proficient MS Office skill set
Relevant experience on commercial transactions in the title industry
3+ years of directly related experience including Project Management, Account Management, and Vendor Network Management
Demonstrated success establishing, leading and maintaining effective working relationships
Excellent verbal/written communication skills
Strong attention to detail
Strong problem solving and organizational skills

Responsibilities

Research incoming order requests and provide accurate and detailed ordering instructions
Respond to internal customer and vendor requests primarily through email
Update file status within company and/or client system(s)
Develop strong relationships with vendors and internal stakeholders
Proactively communicate file status to appropriate personnel
Monitor processes and resolve issues to achieve SLAs. Report issues to internal stakeholders as appropriate
Escalate complex title issues to manager as needed
Facilitate on-boarding vendors
Implement best practices, develop performance standards, policies, and procedures, and provide tools necessary for effective and consistent management of vendors
Analyze vendor performance and identify performance trends taking corrective action as necessary to improve performance
Act as a liaison between vendor partners and Company in resolving service delivery issues
Manage a wide range of programs/projects in vendor management including identifying requirements and deliverables, developing project plans, and monitoring delivery schedules
Work on a diverse range of problems of moderate scope where analysis of situations or data requires evaluation of a variety of factors and an understanding of current business and trends
Exercise judgment within generally defined practices and policies in determining objectives and approaches to project completion
Interact with management and peers in other departments for purposes of gaining cooperation, exchanging technical information, and presenting project plans and reports

Skills

Key technologies and capabilities for this role

title coordinationworkflow trackingdata validationvendor managementemail communicationorder researchfile status updatesstakeholder relationshipstransaction managementdocument verification

Questions & Answers

Common questions about this position

Is this position remote?

Yes, the Commercial Title Coordinator position is remote.

What is the salary range for this role?

This information is not specified in the job description.

What key skills are required for the Commercial Title Coordinator role?

Key skills include coordinating title processes, vendor management, data validation and accuracy checks, proactive communication, issue resolution to meet SLAs, and project management.

What is the company culture like at First American?

First American has a people-first culture that fosters an inclusive environment where employees feel welcome, supported, and empowered to innovate and reach their full potential, earning numerous awards including Fortune 100 Best Companies to Work For for ten years.

What makes a strong candidate for this position?

Strong candidates have experience in title coordination, vendor management, project management, strong communication skills, and the ability to analyze situations, exercise judgment, and resolve issues effectively.

First American

Provides title insurance and real estate services

About First American

First American provides title insurance, specialty insurance, and various real estate-related services. Their title insurance protects homebuyers and property owners from potential ownership disputes and financial losses related to real estate transactions. The company offers a platform called myFirstAm®, which allows users to access property information, manage orders, and streamline the closing process from any device. Unlike many competitors, First American has a vast database of property data, with over 5.5 billion document images, making it a leading provider of real estate data solutions. The company's goal is to facilitate smooth real estate transactions while ensuring that clients' investments are protected.

Santa Ana, CaliforniaHeadquarters

1889Year Founded

$800.2MTotal Funding

VENTURE_UNKNOWNCompany Stage

Financial Services, Real EstateIndustries

10,001+Employees

Benefits

401k matching

Health, vision, dental insurance

Professional development

Risks

Data breach allegations could harm First American's reputation and lead to legal issues.

Integration of Mother Lode may face challenges and financial risks.

Dependence on digital transformation poses risks if technology advances rapidly.

Differentiation

First American offers comprehensive title insurance and settlement services nationwide.

The company provides a vast database of over 5.5 billion document images.

First American's digital platform, myFirstAm®, enhances real estate transaction efficiency.

Upsides

Acquisition of Mother Lode expands First American's market share in California.

Docutech purchase boosts First American's digital mortgage revenue by 38%.

Growing fintech trends align with First American's digital transformation strategy.

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