Renewal Coordinator

About Angle Health

At Angle Health, we believe the healthcare system should be accessible, transparent, and easy to navigate. As an AI-native, integrated healthcare company, we are replacing legacy systems with modern infrastructure to deliver members and patients the care they need when they need it. If you want to build the future of healthcare, we'd love for you to join us.

Backed by a team of world class investors, we are a healthcare startup on a mission to make our health system more effective, accessible, and affordable to everyone. From running large hospitals and health plans to serving on federal healthcare advisory boards to solving the world's hardest problems at Palantir, our team has done it all. As part of this core group at Angle Health, you will have the right balance of support and autonomy to grow both personally and professionally and the opportunity to own large parts of the business and scale with the company.

Angle Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Angle Health is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities.

⚠️ A Note on Recruiting Outreach We’ve been made aware of individuals falsely claiming to represent Angle Health using lookalike email addresses (like @anglehealthcareers.com). Please note that all legitimate emails from our team come from @anglehealth.com. We will never ask for sensitive information or conduct interviews via messaging apps.

Job Summary

We are seeking a detail-oriented, proactive Renewal Coordinator to manage and streamline our renewal process. This position will serve as a primary point of contact for brokers and clients during the end-to-end renewal process.

Core Responsibilities

• Monitor upcoming renewals and proactively follow-up with clients.
• Prepare and deliver renewal quotes and agreements in a timely manner.
• Coordinate with the renewal manager, software engineers and account management to ensure a smooth renewal process from end to end.
• Track and manage the renewal pipeline using CRM tools (HubSpot).
• Address customer questions or concerns regarding renewal terms, pricing, and service levels.
• Work directly with the Renewal Manager to proactively identify risks to renewal.
• Maintain accurate records of renewal status and performance metrics.
• Implement renewal groups once an agreement is reached.
• Improve and streamline the renewal process based on client and team feedback.

What We Value

Required:

• Associate’s or bachelor’s degree in Business, Communications, or a related field.
• 1–3 years of experience in client service, sales, account management, or a similar role.
• Excellent verbal and written communication skills.
• Strong attention to detail and time management.
• Comfortable working on multiple projects.
• Team player with a client-centered approach.

Preferred:

• Knowledge of the health insurance industry
• Basic understanding of contract terms and pricing structures.
• Familiarity with Excel or Google Sheets for data analysis.
• Familiarity with ZenDesk for communication management
• Familiarity with the CRM HubSpot

Employment Details

Location Type: Remote Employment Type: FullTime

Why Angle Health?

Because We Value You:

• Competitive compensation and stock options
• 100% company-paid comprehensive health, vision & dental insurance for you and your dependents
• Supplemental Life, AD&D and Short-Term Disability coverage options
• Discretionary time off
• Relocation assistance
• Paid parental leave and flexible return to work policy
• Work-from-home stipend for remote employees
• Company provided meals for in-office employees
• 401(k) account
• Opportunity for rapid career progression
• Other benefits coming soon!