[Remote] Renewal Coordinator at Angle Health

Remote

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

Candidates should possess an Associate's or Bachelor's degree in Business, Communications, or a related field, along with 1-3 years of experience in client service, sales, account management, or a similar role. Strong verbal and written communication skills, excellent attention to detail, and time management abilities are essential, as is the capacity to manage multiple projects effectively and a client-centered team player mentality. Preferred qualifications include knowledge of the health insurance industry, a basic understanding of contract terms and pricing, and familiarity with Excel, Google Sheets, ZenDesk, and HubSpot.

Responsibilities

The Renewal Coordinator will monitor upcoming renewals and proactively follow up with clients, prepare and deliver renewal quotes and agreements promptly, and coordinate with the renewal manager, software engineers, and account management for a seamless renewal process. This role involves tracking and managing the renewal pipeline using CRM tools, addressing customer inquiries about renewal terms, pricing, and service levels, and working with the Renewal Manager to identify potential renewal risks. The coordinator will also maintain accurate renewal status records, implement renewal groups, and continuously improve the renewal process based on feedback.

Skills

CRM tools

HubSpot

ZenDesk

Excel

Google Sheets

Client service

Sales

Account management

Communication skills

Attention to detail

Time management

Project management

Team collaboration

Client-centered approach

Health insurance industry

Contract terms

Pricing structures

Angle Health

Digital health insurance for startups

About Angle Health

Angle Health provides digital health insurance specifically designed for startups and technology companies. The company offers a fully digital platform that simplifies the process of obtaining and managing health insurance. Clients can easily estimate their coverage, review benefit plans, and onboard through a guided system. The platform includes 24/7 access to telemedicine, allowing members to consult healthcare professionals anytime. Angle Health stands out from traditional insurers by focusing on technology to create a personalized and user-friendly experience tailored to modern businesses. The goal is to enhance access to healthcare services while meeting the unique needs of startups and tech firms.

San Francisco, CaliforniaHeadquarters

2019Year Founded

$60.3MTotal Funding

SERIES_ACompany Stage

Financial Services, HealthcareIndustries

51-200Employees

Risks

Increased competition from other digital-first health insurance providers.

Reliance on third-party platforms could pose technical and data security risks.

Rapid state expansion may lead to compliance challenges with varying regulations.

Differentiation

Angle Health offers a fully digital platform for health insurance management.

The company provides 24/7 integrated telemedicine services for its members.

Angle Health focuses on startups and tech companies, tailoring plans to their needs.

Upsides

Recent $58M Series A funding supports Angle Health's growth and expansion plans.

Partnership with Ideon enhances seamless benefits enrollment and management.

Growing demand for digital health solutions aligns with Angle Health's offerings.

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