Control System Facilities - Program Manager - Elizabethtown, PA at Nordstrom

Elizabethtown, Pennsylvania, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Supply ChainIndustries

Requirements

Proactive mindset for automation controls and technical support in Distribution/Fulfillment Center operations
Expertise in maximizing equipment reliability and operational performance of MHE systems (conveyors, sortation systems, scanners, cameras, print and apply systems, robotic automation devices and programs)
Ability to work closely with Supply Chain facilities team, DC-FC Start up Team, Safety, Operations, Ops IT, Supply Chain Engineering, Automation Software teams, and OEM teams
Serve as SME for all S.C sites on material handling control systems, including PLC/PC controllers and industrial networks (Ethernet, ControlNet, DeviceNet, Profibus, DZC, DMC, ASibus)
Expertise in motor control systems, servo drives, frequency drives, and electrical distribution systems
Ability to monitor MHE metrics, analyze system performance issues across all DC/FCs, and provide troubleshooting support (locally and remotely, during and after business hours)
Experience in DC-FC controls training, hiring process involvement, and leading development of Controls operating protocol, change management practices, and policies
Skills in Failure/Root Cause Analysis, Incident Review, and implementing process improvements
Ability to handle flexible workload from Engineering Services management and/or DC/FC operations
Capability to communicate technical issues, project timelines, and production impacts to leadership

Responsibilities

Provide regional support to all Supply Chain control systems techs/leads by setting troubleshooting standards and managing controls-related change management
Coordinate with OEM on system troubleshooting and improvement
Coordinate and plan work activities for Control Systems Techs/Leads to accomplish goals and objectives of Supply Chain DC/FC buildings
Act as first level escalation support for Control Systems Techs/Leads during and after business hours, troubleshooting remotely and/or locally all hardware or controls software systems
Work closely with DC/FC facilities controls team, Operations, Ops IT, Supply Chain Engineering, DC/FC Start up Team, Automation Software teams, OEM teams, and Safety for MHE systems optimization and project implementation
Understand, maintain, and troubleshoot material handling control systems, including PLC/PC controllers, industrial networks, motor control systems, servo drives, frequency drives, and electrical distribution systems
Monitor MHE metrics and partner with maintenance/operations for system performance issues, providing analysis across all DC/FCs
Mentor, train, and set standard operating procedures for CSTs and/or CSLs in Supply Chain facilities buildings
Facilitate Failure/Root Cause Analysis, Incident Review processes, and implement process improvements/measures to avoid future incidents
Apply SME in material handling and electronic systems to maximize building utilization
Partner with DC/FC Operations leadership, equipment vendors, and parts suppliers to plan and coordinate new technology installations
Act as technical consultant for capital projects under Engineering Services
Communicate technical issues and project timelines with Supply Chain facilities leadership, operations, and maintenance team, explaining production impacts
Assist with skill assessments for Technical positions within S.C facilities teams
Handle flexible workload from Engineering Services management and/or DC/FC operations
Provide weekly site controls reliability information to Engineering Services leadership

Skills

Key technologies and capabilities for this role

PLCEthernetControlNetDeviceNetProfibusASiBusServo DrivesFrequency DrivesMotor ControlsRobotic AutomationMHEConveyorsSortation Systems

Questions & Answers

Common questions about this position

What is the location for this Control System Facilities Program Manager role?

The position is based in Elizabethtown, PA.

What salary or compensation is offered for this position?

This information is not specified in the job description.

What technical skills are required for this Control Systems Engineer role?

Candidates must understand, maintain, and troubleshoot material handling control systems, including PLC/PC controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems.

What does the team structure look like for this position?

The role involves working closely with the Supply Chain facilities team, DC-FC Start up Team, Safety, Operations, Ops IT, Supply Chain Engineering team, Automation Software teams, OEM teams, and leading Control Systems Techs/Leads, including training, mentoring, and involvement in hiring.

What makes a strong candidate for this Program Manager position?

A proactive candidate with expertise as a SME in automation controls, experience troubleshooting MHE systems, and skills in leading teams, training, change management, and project implementation across Supply Chain sites stands out.

Nordstrom

Retailer offering clothing and accessories

About Nordstrom

Nordstrom is a retail company that focuses on providing a wide range of clothing, shoes, and accessories for men, women, and children. The company operates department stores and an online platform where customers can shop for various brands and styles. Nordstrom emphasizes a strong customer service experience, encouraging employees to take initiative and develop their careers within the organization. Unlike many competitors, Nordstrom fosters a culture of leadership and personal growth among its staff, which contributes to a dedicated and motivated workforce. The company's goal is to create a positive shopping experience while also being committed to environmental sustainability and community support.

Seattle, WashingtonHeadquarters

N/AYear Founded

$16MTotal Funding

N/ACompany Stage

Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Risks

Increased competition from online retailers like Amazon may impact Nordstrom's market share.

Economic uncertainty could reduce consumer spending on luxury items, affecting sales.

Expansion into international markets exposes Nordstrom to geopolitical and currency risks.

Differentiation

Nordstrom emphasizes employee empowerment and career growth within the company.

The company is committed to environmental sustainability and community support.

Nordstrom's experiential retail approach includes pop-up shops and exclusive collaborations.

Upsides

Nordstrom Rack is expanding with new locations in West End and Lubbock by 2025.

The Nordy Club enhances customer savings and loyalty through exclusive benefits.

Strategic collaborations, like with DXL Big + Tall, expand Nordstrom's customer base.

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