Contributor Account Management, Senior Analyst at S&P Global

Islamabad, Islamabad, Pakistan

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial ServicesIndustries

Requirements

College degree with a minimum of 8 years working experience in a global organization
Must be fluent (spoken and written) in English language
Minimum of 3 years of Client/Product Support experience
Minimum of 3 years of experience in Broker Research Access and Broker Relationship
Experience with financial data software/tools such as CIQ, CIQ Pro and VA Insights
Experience with CRM systems such as Salesforce
Proficiency in MS Excel and working knowledge of SQL
An ability to present or discuss an analysis of the problem at hand and its possible solution(s) with partners of all levels
Possess exceptional listening, written and oral communication skills to facilitate communication and interaction with all staff levels and customers
Demonstrated ability to act as a role model, exemplifying professionalism, integrity, and a commitment to excellence
Enthusiastic / self-motivated, ability to work on own and under pressure
Flexible to changes in a dynamic environment
Resourceful, adaptable, creative, and detailed with high energy and a positive attitude

Responsibilities

Lead, motivate, and support team members to enhance performance and foster a positive work environment
Set performance standards and conduct regular evaluations to ensure team objectives are met
Identify training needs and facilitate professional development opportunities for team members
Support customers and sales in pre and post sales activities in the effort to maximize retention
Manage our research contributor entitlement requirements, deepening our partnership with research providers, driving contributor retention, and helping to achieve our company’s commercial and product goals

Skills

Client Support

Product Support

Broker Research Access

Broker Relationship

CIQ

CIQ Pro

VA Insights

Salesforce

MS Excel

SQL

CRM

S&P Global

Provides financial information and analytics services

About S&P Global

S&P Global provides financial information and analytics to a wide range of clients, including investors, corporations, and governments. The company offers services such as credit ratings, market intelligence, and indices, which help clients understand and navigate the global financial market. S&P Global's products work by utilizing advanced data analytics and research to deliver insights that assist clients in making informed decisions and managing risks. Unlike many competitors, S&P Global has a diverse range of divisions, including S&P Global Ratings and S&P Dow Jones Indices, which allows it to cater to various financial needs. The company's goal is to support clients in driving growth while also committing to corporate responsibility and positive societal impact.

New York City, New YorkHeadquarters

1917Year Founded

IPOCompany Stage

Data & Analytics, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Professional Development Budget

401(k) Company Match

Family Planning Benefits

Employee Discounts

Risks

Integration challenges with new acquisitions like ProntoNLP may cause operational issues.

Increased competition from AI-driven platforms like Brooklyn Investment Group.

Dependence on volatile credit ratings market could impact revenue stability.

Differentiation

S&P Global integrates advanced AI tools for superior financial analytics capabilities.

The company offers comprehensive ESG solutions, meeting growing sustainability demands.

S&P Global's diverse divisions provide a wide range of financial services globally.

Upsides

Acquisition of ProntoNLP boosts data analytics and sentiment scoring capabilities.

Rising demand for ESG data enhances S&P Global's market position.

Expansion into India strengthens S&P Global's research and insights offerings.

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