AI Automation Lead (Contractor)

Employment Type: Contractor

Location Type: Remote (LATAM - Argentina or Mexico)

Position Overview

Newsela is seeking a highly driven and technically fluent AI Automation Lead based in LATAM to help us streamline and scale our Sales and Customer Success operations using AI. In this hybrid role, you’ll act as both prompt engineer and AI product owner — identifying high-impact automation opportunities, building them using Gemini + Google Workspace and other AI tools, and deploying solutions that save our GTM teams time and money.

Scope of Services

• Report into Revenue Operations and work cross-functionally with Sales, Customer Success, Data, and Marketing teams to help Newsela reduce costs and increase GTM productivity through practical AI.
• Identify and prioritize CS and Sales workflows that can be automated with AI (e.g., individual customer analysis, email outreach and follow-up, lead generation and qualification).
• Design and build prompt-driven tools using Gemini, Google Sheets, Docs, Gmail, and Slides to build reusable templates, prompt libraries, and internal documentation.
• Utilize AI capabilities in Salesforce, Gainsight, Gong, and other GTM tools to feed into Gemini tools and prompts.
• Collaborate with RevOps to measure time savings and business impact.
• In collaboration with our Enablement team, train internal users (CSMs, AEs, Sales Enablement) on using AI tools effectively.
• Stay up to date on AI capabilities in Gemini, ChatGPT, Claude, and similar tools.

Skills & Experience

• Fluent in English (written and spoken).
• Deep experience building workflows with Gemini for Workspace or GPT-4.
• Strong Google Workspace expertise (Sheets, Docs, Slides automation).
• Comfortable working with Salesforce, Gainsight, and Gong automation and reporting.
• Structured thinker with a product mindset — can scope a use case and execute independently.
• (Bonus) Familiarity with Zapier, Apps Script, or Python for light automation.
• (Bonus) Previous experience in a SaaS, EdTech, or GTM team.

Application Instructions

• #LI-Remote

Company Information

• Newsela is seeking a highly driven and technically fluent AI Automation Lead based in LATAM to help us streamline and scale our Sales and Customer Success operations using AI.

Note: Given the nature of the contract, this role will not be eligible to participate in company-sponsored benefits.