Salesforce AI Specialist

United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Cybersecurity, SoftwareIndustries

Requirements

Candidates should possess at least 5 years of Salesforce experience with a strong understanding of core objects, automation (Flows, Apex), and integrations. Salesforce certifications such as Platform App Builder, AI Associate, and Salesforce Consultant certifications are required, along with knowledge of the SaaS industry and subscription-based business models. A solid understanding of AI and ML concepts, particularly as they relate to business process optimization and customer lifecycle automation, is also necessary, alongside experience with Salesforce Einstein, GPT integrations, or similar AI tools. Experience working in or closely with Sales Strategy and SCOM is beneficial.

Responsibilities

The Salesforce AI Specialist will lead the configuration, integration, and deployment of AI tools within the Salesforce platform, identifying and prioritizing AI automation opportunities across Sales, Marketing, Support, and Revenue Operations. They will design AI-enabled workflows, such as lead scoring, predictive forecasting, and intelligent case routing, serving as the internal SME on AI capabilities within Salesforce. This role involves collaborating with cross-functional teams to align AI initiatives with business goals, developing business cases and roadmaps, and implementing best practices. Furthermore, the Specialist will translate strategic AI opportunities into tactical solutions via Salesforce configuration, code (Apex/Flows), and integrations (MuleSoft, REST APIs), staying current with AI trends and evaluating third-party tools.

Skills

Salesforce

Automation

Predictive Analytics

Workflow Optimization

Lead Scoring

Opportunity Scoring

Forecasting

Keeper Security

Cybersecurity solutions for data protection

About Keeper Security

Keeper Security provides cybersecurity solutions aimed at protecting sensitive data for individuals and businesses. Its main product is a zero-knowledge security platform, which means that the company cannot access the data stored by its users, ensuring high levels of privacy and security. This platform is scalable, allowing it to adapt to the needs of various organizations, from small businesses to large enterprises. Unlike many competitors, Keeper Security is recognized for its extensive audits and certifications, which enhance user trust. The company operates on a subscription-based model, offering tailored plans for personal, family, student, business, and enterprise use, with options for multi-year commitments that provide savings. The goal of Keeper Security is to deliver reliable data protection while ensuring continuous updates and support for its users.

Chicago, IllinoisHeadquarters

2011Year Founded

$58.6MTotal Funding

GROWTH_EQUITY_VCCompany Stage

CybersecurityIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Risks

Emerging cybersecurity startups could erode Keeper's market share.

AI-driven cyber threats require Keeper to continuously adapt its security protocols.

Regulatory scrutiny on data privacy may increase Keeper's compliance costs.

Differentiation

Keeper Security offers a zero-knowledge security platform ensuring maximum data privacy.

The company is SOC-2 and ISO 27001 certified, enhancing trust and reliability.

Keeper's subscription model provides continuous updates and tailored plans for diverse customer needs.

Upsides

Growing demand for zero-trust architecture boosts Keeper's market potential.

Strategic partnerships, like with Sherweb, expand Keeper's market reach.

Increased cybersecurity needs in sectors like legal and sports enhance Keeper's relevance.

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