RevOps Systems Manager
Fieldguide$105,000 - $172,000/year
- Full Time
- Junior (1 to 2 years)
$83,200 – $83,200Compensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Revenue Operations, Sales & Marketing Operations, Customer SuccessIndustries
Requirements
Candidates should possess 2-4 years of experience in Revenue Operations, Sales Operations, or a similar analytical/process-driven role, along with a strong understanding of GTM processes including lead management, sales stages, and routing logic. Proficiency in CRM platforms like Salesforce and project management tools such as Notion or Linear is required, as is excellent documentation skills with high attention to detail and clarity. Experience with process mapping tools like Miro is a plus, and familiarity with tools like marketing automation software, PlanHat, LinkedSquares, RevenueHero, or Gong is preferred. Experience as a Salesforce system administrator with Lightning UX is also desired.
Responsibilities
The Contract Rev Ops Analyst will map, document, and continuously improve key revenue processes across the sales funnel, identifying bottlenecks and areas for optimization. They will own and maintain process documentation to ensure internal alignment and transparency, partner with stakeholders in Sales, Marketing, Customer Success, and Systems to scope and implement operational improvements, manage and coordinate cross-functional projects, support and improve lead/account routing logic and workflows, help with territory planning and account ownership within the CRM, conduct process audits, identify opportunities for automation and scalability, collaborate with RevOps leadership to align operational efforts, assist in the creation of SOPs, training materials, and enablement documentation, monitor system usage, data accuracy, and process adherence, and work with systems administrators to implement updates and workflows. The role may also involve supporting the team with Deals Desk responsibilities and processes.
Skills
Process Mapping
Documentation
Cross-functional Project Management
Data Analysis
CRM Management
Workflow Automation
Operational Process Improvement
Stakeholder Communication
SOP Development
Customer.io
Marketing automation for customer engagement
About Customer.io
Customer.io is a marketing automation platform that helps businesses engage with their customers throughout their lifecycle. It allows companies to segment their audience based on real-time events, enabling personalized messaging that enhances customer connections and engagement. Unlike many competitors, Customer.io offers A/B testing and professional support services to optimize marketing strategies. The goal is to empower businesses to send data-driven messages that improve customer engagement and drive revenue.
Portland, OregonHeadquarters
2012Year Founded
$9.6MTotal Funding
SEEDCompany Stage
Consulting, Consumer SoftwareIndustries
201-500Employees