Computer Support Analyst at Strategic Data Systems

San Diego, California, United States

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$55,000 – $65,000Compensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

DefenseIndustries

Requirements

DOD Secret Security Clearance (if had clearance within the past 24 months, may be able to reactivate it)
CompTIA Security + CE
1-2 years' experience in an enterprise-level service desk environment OR 3 years of experience in a small/medium service desk environment
Windows 10 experience

Responsibilities

Support computer/network systems/applications for a Research Development Test & Evaluation (RDT&E) network (Tier 1 & 2)
Handle account management
Perform connectivity troubleshooting
Provide application support for an enterprise-level DOD network
Respond to end-user inquiries via phone, a ticketing system, email, and chat

Skills

CompTIA Security+

Windows 10

Service Desk

Network Troubleshooting

Account Management

Tier 1 Support

Tier 2 Support

Ticketing System

Strategic Data Systems

Provides IT services and solutions for defense and federal agencies

About Strategic Data Systems

Strategic Data Systems has a longstanding track record in delivering robust IT services and solutions tailored for the U.S. Department of Defense, federal agencies, and commercial enterprises. The company leverages the ITIL framework and advanced cybersecurity technologies to ensure efficient, secure, and cost-effective operations. This focus on high-stakes security and productivity improvements, coupled with its specialization in designing complex information systems, makes it a formidable player in the industry and an exciting place to cultivate a career in technology.

1854 Keller Pkwy a, Keller, TX 76248, USAHeadquarters

1997Year Founded

VENTURE_UNKNOWNCompany Stage

Data & Analytics, AerospaceIndustries

51-200Employees