Commercial Relationship Manager at Fifth Third Bank

Orlando, Florida, United States

Fifth Third Bank Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Financial ServicesIndustries

Requirements

  • Bachelor's or Master's degree in Business (e.g. Business Administration, Finance, Accounting) or equivalent work experience preferred
  • Minimum of 6 years Commercial Banking experience, at least 5 years of sales experience preferred
  • Formalized commercial credit training or equivalent credit experience required
  • Underwriting experience

Responsibilities

  • Work independently to identify and develop profitable new "lead left" client relationships by leveraging centers of influence, existing clients, & referral sources
  • Develop and implement a business plan to achieve financial goals and qualitative measures
  • Work closely with Fifth Third internal partners to deepen existing relationships and acquire new prospective relationships
  • Attend community and/or specific industry forums, conferences and/or meetings to broaden relationship networks, referral sources and deepen knowledge of trends, practices, services and the competitive landscape
  • Work with product partners (Treasury Mgmt., Capital Markets, and Wealth Mgmt etc.) to analyze, evaluate and develop a tailored relationship strategy for each client or prospect
  • Ensure customer relationships are managed to maximize opportunity for the bank, while taking into account Bank risk and customer needs
  • Meet with customers on a regular basis to enhance the trusted advisor relationship and ensure business needs are being met
  • Utilize consultative sales skills, commercial playbook principles and call reporting plans to enhance the client experience
  • Utilize the Bank's Customer Relationship Management (CRM) system for client activity tracking, call reports and pipeline management
  • Analyze financial information provided to determine the credit request that should be pursued
  • Monitor, on an ongoing basis, information concerning customer financial performance, condition, and industry trends to determine that any credit exposure is at an acceptable risk, and priced accordingly
  • Partner with Portfolio Managers and Credit Officers on credit requests and adhere to established Portfolio Management guidelines (i.e., delinquencies, documentation preparation, financial statement tracking exceptions, matured loans)
  • Provide guidance to Commercial RM I & II
  • Actively participate in community activities
  • Solicit participation in public debt issuance for clients
  • Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures
  • Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience
  • While operating within the Bank's risk appetite, achieve results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types

Skills

Credit Analysis
Financial Statement Analysis
Treasury Management
Capital Markets
Commercial Loans
Business Development
Risk Management
Relationship Management

Fifth Third Bank

Provides banking, loans, and wealth management services

About Fifth Third Bank

Fifth Third Bank offers a variety of financial services, including personal and business banking, loans, mortgages, credit lines, and insurance products. Their services cater to individual consumers, small businesses, and commercial clients, providing comprehensive solutions for managing finances. The bank generates revenue through interest on loans, service fees, and commissions from insurance and investment products. Unlike many competitors, Fifth Third Bank emphasizes community engagement and financial education, providing resources to help clients improve their financial literacy. The goal of Fifth Third Bank is to support clients in achieving their financial objectives while fostering a strong connection with the communities they serve.

Cincinnati, OhioHeadquarters
1858Year Founded
IPOCompany Stage
Social Impact, Financial ServicesIndustries
10,001+Employees

Benefits

Health Insurance
Paid Sick Leave
Paid Holidays
Performance Bonus
Flexible Work Hours

Risks

Rising interest rates may decrease demand for loans and mortgages.
Competition from fintechs like Robinhood threatens Fifth Third's wealth management sector.
Sophisticated cybersecurity threats pose risks to customer data and trust.

Differentiation

Fifth Third Bank offers comprehensive financial solutions for individuals and businesses.
The bank emphasizes community engagement and financial education for client empowerment.
It provides a wide range of insurance products, including life, health, and disability.

Upsides

Increased demand for digital banking boosts Fifth Third Bank's online service offerings.
Partnerships with fintech enhance technological capabilities and customer experience.
Growing interest in sustainable finance attracts environmentally conscious customers.

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