Commercial Account Executive, Growth (Remote, USA)

Position Overview

• Location Type: Remote
• Employment Type: Full-time
• Salary: USD $170,000 - USD $210,000 (OTE)

Grafana Labs is seeking a Senior Commercial Account Executive, Growth to be responsible for prospecting and growing existing business across the USA. You will identify, nurture, and close opportunities with existing customers. You will manage forecasts and track customer data. We’re strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase, and hand off a strong relationship to our Customer Success team.

Requirements

• Experience: 3+ Years of Experience in Infrastructure Technology Sales
• Performance: Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
• Personality: Energetic, upbeat, entrepreneurial, tenacious team player
• Adaptability: Adaptable and with demonstrable experience in high velocity technology companies
• Salesforce: Experience using Salesforce
• Technical Knowledge: Familiarity with open source technology is a significant advantage
• Communication: You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually
• Sales Methodology: Experience using Command of the Message and MEDD(P)ICC is ideal

Responsibilities

• Identify new opportunities to expand Grafana usage within a set of current customers
• Meet and exceed individual quarterly and annual sales goals
• Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations, and account management)
• Cultivate sales through outbound prospecting and inbound leads
• Understand and convey the value of both Grafana Cloud and Grafana Enterprise
• Become an expert in managing your sales pipeline in Salesforce
• Manage quote creation, order processing, and day-to-day customer requests

Company Information

About Grafana Labs: There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Clo.

Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.