Collections Agent at PosiGen

New Orleans, Louisiana, United States

PosiGen Logo
$40,000 – $70,000Compensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
EnergyIndustries

Skills

Key technologies and capabilities for this role

Customer ServiceCommunicationNegotiationProblem-solvingCompliance

Questions & Answers

Common questions about this position

What is the salary and compensation for this Collections Agent role?

The position offers an hourly rate of $19–$21 depending on experience, plus a commission plan averaging $500–$1,500 per month, which adds $12,000–$30,000 annually. Total earning potential is $40,000–$70,000 per year.

Is this position remote or on-site?

This is an on-site position located in St. Rose, LA.

What skills are required for the Collections Agent position?

Required skills include strong negotiation skills, excellent verbal and written communication, ability to work independently and manage time effectively, accurate typing speed of 45 WPM, and at least two years of customer service experience. Familiarity with billing and collections procedures is also needed, with proficiency in Google Workspace preferred and bilingual Spanish a plus.

What is the work environment like at PosiGen for this role?

It's a fast-paced, mission-driven environment focused on supporting clean energy access, where you'll combine empathy and persistence in a dynamic setting that thrives on change.

What makes a strong candidate for this Collections Agent role?

Strong candidates have a high school diploma or GED, at least two years of customer service experience, familiarity with billing and collections, strong negotiation and communication skills, and the ability to handle sensitive conversations with tact and resilience. Bilingual Spanish skills and proficiency in Google Workspace are preferred.

PosiGen

Leases solar panels to homeowners

About PosiGen

PosiGen operates in the renewable energy sector, focusing on making solar power accessible to homeowners, regardless of their income or credit score. The company provides solar panels through a leasing model, allowing customers to benefit from solar energy without the high upfront costs typically associated with purchasing a system. This leasing option includes maintenance and insurance, ensuring a hassle-free experience for users. Additionally, PosiGen offers a zero-cost home energy audit to help homeowners identify ways to improve energy efficiency, further lowering their energy expenses and carbon footprint. Unlike many competitors, PosiGen targets homeowners who may not have the financial means to invest in solar systems upfront, making their services particularly appealing to those seeking convenience and simplicity. The company's goal is to help homeowners reduce their energy costs while promoting environmental sustainability.

St. Rose, LouisianaHeadquarters
2011Year Founded
$214MTotal Funding
DEBTCompany Stage
EnergyIndustries
501-1,000Employees

Benefits

Remote Work Options

Risks

Increased competition from Generac may impact PosiGen's market share.
Leadership changes could disrupt operations if not managed carefully.
Reliance on external funding poses financial risks if growth expectations aren't met.

Differentiation

PosiGen focuses on low- to moderate-income homeowners, a unique market segment.
The company offers solar panel leasing, eliminating high upfront costs for customers.
PosiGen provides zero-cost home energy audits to enhance energy efficiency.

Upsides

Recent $400M funding from Brookfield supports PosiGen's expansion plans.
B Corp certification highlights PosiGen's commitment to social and environmental justice.
Inflation Reduction Act tax credits could benefit PosiGen's target market.

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