Coach- Alcochete at Nike

Lisbon, Lisbon, Portugal

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, ApparelIndustries

Requirements

A passion for NIKE and/or love of sport
Experience in retail and/or leadership positions
Very good command of English language (written and spoken)
Experience and competency in serving exceptional consumer service
Ability to coach and develop a strong team
Strong focus on communication
Flexibility to work in shifts and on weekends

Responsibilities

Using expertise in exceptional consumer service to serve and deliver a premium brand experience
Leading, coaching, and motivating employees in your department and ensuring an excellent work atmosphere
Managing daily business in your department to reach sales targets (including digital services, visual merchandising, salesfloor)
Identifying and improving areas based on consumer feedback
Being a brand ambassador for NIKE’s initiatives, including training your team
Ensuring the store complies with all NIKE standards and guidelines
Cooperating with business partners across stores and HQ
Leading a team to deliver efficient receiving of product, inventory accuracy, and visual presentation standards
Ensuring smooth processes for all inventories to keep sales floor full, presentable, and achieving brand standards
Working alongside department leads for product receiving and visual presentation, responsible for overall product journey in store
Being responsible for monthly initiative launches
Using reporting tools to make the best commercial decisions
Achieving accurate inventory to fulfill digital orders
Ensuring the team is equipped to deliver the highest quality athlete experience (Purpose)
Leading team engagement on NIKE Community Ambassador activities
Partnering with senior store leadership to oversee hiring processes, including onboarding
Being responsible for store scheduling
Working collaboratively with store team to implement and maintain a positive NIKE culture
Leading by example in delivery of sales floor service and bringing the consumer journey to life
Ensuring the team is equipped with brand knowledge on all aspects of consumer service, including digital service enablers
Completing specific training and sharing completion with athlete services
Using data and analytics to provide insights and partner with senior store leadership for continuous improvement

Skills

Key technologies and capabilities for this role

Customer ServiceTeam LeadershipVisual MerchandisingInventory ManagementSales ManagementRetail OperationsEmployee CoachingBrand Standards

Questions & Answers

Common questions about this position

What is the employment type for the Coach position?

The position is full-time employment.

Is this Coach role remote or on-site?

This information is not specified in the job description.

What are the main responsibilities of a Coach at Nike?

As a Coach, you lead and motivate your department team, manage daily business to hit sales targets, ensure exceptional consumer service, handle inventory and visual merchandising, and act as a brand ambassador while complying with Nike standards.

What is Nike's company culture like for this role?

Nike's culture thrives by embracing diversity, rewarding imagination, and seeking achievers, leaders, and visionaries who bring skills and passion to a challenging environment; it emphasizes creating a positive atmosphere, community ambassador activities, and implementing a positive Nike culture.

What makes a strong candidate for the Coach role?

Strong candidates have expertise in exceptional consumer service, leadership skills to coach and motivate teams, ability to manage sales targets and inventory, and passion for delivering premium brand experiences while being a Nike brand ambassador.

Nike

Designs and sells athletic footwear and apparel

About Nike

Nike designs, manufactures, and sells a variety of footwear, apparel, equipment, and accessories aimed at athletes, fitness enthusiasts, and everyday consumers. Their products are created to be stylish and performance-oriented, catering to the needs of a diverse clientele. Nike operates through multiple sales channels, including retail stores, online platforms, and third-party retailers, and enhances its brand image through endorsements from well-known athletes and sports teams. A key aspect of Nike's approach is its membership program, which offers exclusive access to products and content, fostering a deeper connection with consumers. Unlike many competitors, Nike places a strong emphasis on sustainability and corporate responsibility, integrating these values into its operations and product development. The company's goal is to continue growing by creating products that resonate with consumers while promoting positive social and environmental impact.

Beaverton, OregonHeadquarters

1964Year Founded

IPOCompany Stage

Consumer Software, Social Impact, Consumer GoodsIndustries

10,001+Employees