Blank Street

Physician Advisory Services QA Specialist

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, MedicalIndustries

Requirements

Candidates should possess an Associate’s Degree or Bachelor’s Degree, and preferred experience includes business experience in a healthcare and/or insurance setting. Essential skills include exceptional communication skills, critical thinking abilities, efficient time management, the ability to meet deadlines, computer literacy, and strong typing skills.

Responsibilities

The QA Specialist will communicate with clients, reviewers, and management to ensure timely delivery of completed reports meeting customer requirements and clinical accuracy. They will evaluate the quality of physician reports, clarify ambiguous questions with clients, provide regular report status updates, distribute final reports, work directly with physicians to ensure accurate reporting, review reports for data accuracy, ensure state reporting requirements are met, and adhere to client-specific report format requirements. The role also involves receiving and executing client requests, providing feedback to physicians, composing requests for clarifications, receiving physician approvals, acting as a liaison for quality issue reports, and continuously improving processes to enhance turnaround time and client satisfaction.

Skills

Quality Assurance

Clinical Accuracy

Communication

Client Interaction

Physician Interaction

Report Review

Problem Solving

Follow-up

Blank Street

Specialty coffee shop with efficient service

About Blank Street

Blank Street provides a unique coffee shop experience by offering high-quality coffee and food at affordable prices. The company started with a small coffee cart in Brooklyn and has since expanded to major cities like New York, London, Boston, and Washington, D.C. Their product offerings include specialty coffees sourced from around the world and fresh, locally-sourced food. Customers can enjoy a quick yet premium experience, thanks to the efficiency of their small locations that help keep costs down. Blank Street differentiates itself from competitors by focusing on customer convenience through technology, such as their app that allows for ordering ahead, customizing drinks, and participating in loyalty programs. They also prioritize employee satisfaction by paying baristas above-market wages. The goal of Blank Street is to redefine the coffee shop experience by combining quality, affordability, and exceptional service, making it a significant player in the specialty coffee market.

Key Metrics

New York City, New YorkHeadquarters

2020Year Founded

$50.6MTotal Funding

EARLY_VCCompany Stage

Food & Agriculture, Consumer SoftwareIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Leave

Paid Holidays

Parental Leave

Flexible Work Hours

Company Equity

Risks

Rapid expansion may lead to operational inefficiencies and overextension.

Subscription program may not resonate with all customer segments, risking dissatisfaction.

Reliance on outsourced vendors poses risks if supply chain disruptions occur.

Differentiation

Automated espresso machines ensure consistent quality and enhance barista-customer interaction.

Small, cost-effective locations reduce overhead and allow competitive pricing.

Focus on high-quality, clean, and natural products at affordable prices.

Upsides

Rapid expansion into major cities increases brand visibility and market presence.

Subscription model provides steady revenue and enhances customer loyalty.

Partnerships with lifestyle brands boost brand visibility and customer engagement.

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