Director, Behavioral Health
Solace HealthFull Time
Expert & Leadership (9+ years)
Candidates must be an independently licensed therapist (LPC, LCSW, PhD, or PsyD) with at least 8 years of post-graduate experience in clinical practice and fast-paced business environments. Extensive experience completing quality chart reviews and audits for healthcare organizations, with a track record of training others on clinical documentation standards, is required. Experience supervising clinicians or large provider teams with strong performance management skills is also necessary. A passion for reimagining behavioral health quality, ideally with experience across traditional healthcare organizations, public health systems, and/or healthcare startups, is preferred. The ability to collaborate effectively and decompose complex problems into clear strategies and actionable plans is essential.
The Principal, Psychotherapy Clinical Quality will lead Headway's clinical quality strategy, developing protocols and processes that uphold safety, efficiency, and effectiveness standards for psychotherapy. They will build and scale Professional Practice Evaluation programs to improve clinical outcomes, conduct routine chart reviews and monitoring, and provide feedback and remediation plans for documentation concerns. This role involves collaborating with Product teams to ensure EHRs meet clinical standards and developing automated quality monitoring systems. Additionally, they will supervise clinical teams and peer reviewers, build clinical oversight capabilities, and partner with cross-functional teams to optimize workflows and create scalable feedback systems for providers.
Connects patients with affordable mental health services
Headway simplifies the process of finding and paying for mental health therapy. It operates in the mental health market, addressing the challenge that many Americans face in accessing care due to high costs and complicated insurance processes. For individuals, Headway provides a platform where they can easily search for therapists and psychiatrists who accept their insurance, allowing them to find the right mental health care without incurring out-of-pocket expenses. For mental health care providers, Headway reduces the administrative workload associated with accepting insurance, enabling them to focus more on patient care. The company connects patients with providers while ensuring effective use of insurance, and it generates revenue by partnering with health plans and providers. Headway's goal is to create a more accessible and affordable mental healthcare system.