Clinical Outreach Specialist
PhiloSalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Medical Devices, HealthcareIndustries
Requirements
Candidates must possess a Bachelor's Degree or equivalent years of directly related experience, with a minimum of 2 years of relevant experience. Fluency in English, including reading, writing, understanding, and communicating, is essential. JCAHPO certification and experience in an ophthalmic environment are required. The role demands 85% travel.
Responsibilities
The Clinical Applications Specialist will train customers on the safe and effective use of Alcon products, provide on-site and remote clinical support, and implement equipment and software upgrades. Responsibilities include responding to customer inquiries, attending medical events, collaborating with sales and service teams, providing feedback to R&D, documenting site visits, reporting adverse events, and achieving clinical certifications. The role also involves promoting continuous process improvement and ensuring adherence to GxP regulations and SOPs.
Skills
Clinical Support
Technical Support
Product Training
Process Improvement
GxP Regulations
Customer Service
Sales Support
Medical Events
Equipment Installation
Software Upgrades
Adverse Event Reporting
Alcon
Specializes in eye care products and solutions
About Alcon
Alcon specializes in eye care products and vision solutions aimed at improving people's quality of life through better vision. Their product offerings include solutions for cataract surgery, retinal health, and contact lenses. Alcon's products work by utilizing advanced technology and research to provide effective treatments and aids for various eye conditions. What sets Alcon apart from its competitors is its strong emphasis on research and development, ensuring that they remain leaders in the eye care industry. The company's goal is to enhance vision and overall quality of life for individuals while promoting a diverse and inclusive workplace.
Geneva, SwitzerlandHeadquarters
1945Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees
Benefits
Medical, dental, & vision coverage
HSA Medical Plan
PTO
Paid Parental leave
401k
Retirement Plan Company Contribution
Low payroll deductions
Tuition Reimbursement Program
Annual Bonus
Free Family Contact Lens Program
12 Company Paid Holidays
Risks
FDA recall of contact lenses may harm Alcon's reputation and financial standing.
Antitrust case denial could lead to legal challenges and financial penalties.
Innovative competitors like Signal12 threaten Alcon's market share in eye care.
Differentiation
Alcon leads in eye care with a broad product portfolio and global reach.
The company invests heavily in R&D, ensuring cutting-edge vision solutions.
Alcon's commitment to diversity and inclusion strengthens its corporate culture.
Upsides
Acquisition of BELKIN Vision enhances Alcon's glaucoma treatment options with DSLT technology.
Orbis Flying Eye Hospital project boosts Alcon's global presence and eye care standards.
Recognition as a top employer in Singapore attracts and retains top talent.
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