Clinic Administrative Assistant at Fresenius Medical Care

Pittsburgh, Pennsylvania, United States

Fresenius Medical Care Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries

Requirements

  • Knowledge of office procedures
  • Proficient in Microsoft Office applications
  • Ability to adapt to supporting software applications
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Strong organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude

Responsibilities

  • Answering telephone and routing calls to the appropriate person
  • Professionally greet all patients and guests
  • Maintain a professional environment at all times and monitor the reception and waiting areas
  • Distributing incoming mail
  • Obtain necessary signatures to ensure the efficient processing of admissions data in accordance with company policies and procedures
  • Ensure all aspects of patient confidentiality are maintained at all times
  • Maintains accurate records of hospitalization, patient travel, etc. to facilitate coordination of patient scheduling, ancillary testing, etc
  • Prepares medical records for facsimile or mail related to travel, transplant, disability and others
  • Organizes travel for patients by contacting and providing requested medical records
  • Coordinates with transient patient paperwork
  • Coordinates transfer placements and confirmations along with Clinical Manager
  • Confirms admissions paperwork is completed and sent to designated department(s), such as billing, by collecting, faxing and scanning
  • Assist with medical appointment referrals and scheduling
  • Assist with transportation coordination and referrals
  • Ensures data entry has been completed for Crown Web related to ESRD 2728, ESRD 2746 and PART
  • Monthly insurance card scanning
  • Setting up and maintaining filing systems and basic databases as applicable
  • Completing forms and reports as required by the various company offices and outside vendors and agencies
  • Preparing purchase orders using the appropriate software application
  • Assisting with department/facility accounts receivable and accounts payable functions and responsibilities as needed
  • Maintaining inventory of the necessary office supplies
  • Assists in auditing records for ongoing compliance with medical records standards (H&Ps, monthly physician progress notes, care plans, etc)
  • Assists in the collection of Patient Demographic Information and Continuous Quality Improvement Data
  • Assemble, file and maintain patient medical records
  • Print patient schedule and pull patient charts daily
  • Arrange for package pickup and delivery
  • Assists with month-end reporting requirements
  • Participate in collaboration sessions such as center/team huddles and staff meetings
  • Attend education and training sessions as appropriate and apply key learnings

Skills

Customer Service
Patient Scheduling
Medical Records Management
Administrative Support
Patient Confidentiality
Phone Etiquette
Data Entry
Faxing
Scanning

Fresenius Medical Care

Provides dialysis and renal healthcare services

About Fresenius Medical Care

Fresenius Medical Care North America focuses on delivering high-quality healthcare services to individuals with kidney and other chronic conditions. The company operates a vast network of dialysis centers and outpatient labs for cardiac and vascular care, ensuring coordinated treatment for many patients across the continent. It stands out as the largest fully integrated renal company, providing not only dialysis services but also specialty pharmacy and laboratory services. Additionally, Fresenius manufactures and distributes a wide range of dialysis equipment, disposable products, and renal pharmaceuticals. The goal of Fresenius Medical Care is to enhance the quality of life for patients with chronic illnesses by providing comprehensive and accessible healthcare solutions.

Waltham, MassachusettsHeadquarters
1996Year Founded
$39.1MTotal Funding
LATE_VCCompany Stage
Biotechnology, HealthcareIndustries
11-50Employees

Benefits

Professional Development Budget
Conference Attendance Budget
Flexible Work Hours

Risks

Increased competition from telehealth solutions like Philips' eCareManager 4.1.
Rising mental health challenges may impact FMCNA's employee productivity.
Virtual reality education may face adoption and accessibility challenges in rural areas.

Differentiation

FMCNA is the world's largest fully integrated renal company.
FMCNA offers a comprehensive line of dialysis equipment and renal pharmaceuticals.
FMCNA provides coordinated healthcare services at pivotal care points for chronic conditions.

Upsides

Telehealth market growth supports FMCNA's remote patient monitoring services.
Home dialysis market expansion aligns with FMCNA's patient-centric care approach.
AI integration enhances FMCNA's predictive analytics and personalized medicine capabilities.

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