Client Service Associate at Guidepoint

Seoul, Seoul, South Korea

Guidepoint Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Professional Services, ConsultingIndustries

Requirements

  • Bachelor’s degree and strong academic record required
  • High level fluency in both Korean and English
  • Outgoing personality with the ability to speak with people at all professional levels
  • Intellectual curiosity and desire to learn
  • Excellent written and verbal communication skills
  • Effective time management and organizational skills
  • Demonstrated ability to work both individually and as part of a team
  • Ability to work in a fast-paced entrepreneurial environment

Responsibilities

  • Review and analyze client research requests and use a range of resources to identify the most relevant subject matter experts across geographies, industries, and topics for each project
  • Utilize the phone, LinkedIn, and outreach to recruit new Advisors to join the Guidepoint network by effectively communicating why their expertise is a good match for the specific project you’re working on
  • Screen experts for their suitability for specific client projects and create professional profiles for client consideration
  • Operate with a teamwork mentality that leads to building and maintaining strong relationships with other Guidepoint employees, offices, and Advisors

Skills

Key technologies and capabilities for this role

KoreanEnglishIndustry ResearchExpert RecruitmentClient ServicingCommunicationTime ManagementOrganizationTeamwork

Questions & Answers

Common questions about this position

What is the salary for the Client Service Associate position?

The salary is up to 61MIL KRW over a twelve-month period for strong performance, including annual base salary with fixed overtime allowance and variable compensation linked to individual performance.

Is this a remote or hybrid role, and what are the office requirements?

This is a hybrid position allowing 2 days work from home.

What are the key skills required for this role?

Key requirements include high level fluency in Korean and English, excellent written and verbal communication skills, outgoing personality, intellectual curiosity, and effective time management and organizational skills.

What is the work environment like at Guidepoint?

The role involves working in a fast-paced entrepreneurial environment with a teamwork mentality, building strong relationships with employees, offices, and Advisors.

What makes a strong candidate for this Client Service Associate role?

Strong candidates have a Bachelor’s degree with a strong academic record, fluency in Korean and English, an outgoing personality, intellectual curiosity, and the ability to thrive in a fast-paced team environment.

Guidepoint

Connects businesses with specialized advisors

About Guidepoint

Guidepoint connects businesses with a large network of specialized advisors, offering expert insights and market intelligence. With over 1.5 million experts across more than 150 industries, clients can access tailored research solutions, including one-on-one consultations and surveys, to meet their specific needs. Guidepoint manages all logistical aspects to ensure a smooth experience for its clients. The company operates on a business model that charges fees for its services, which can be structured as subscriptions, pay-per-use, or project-based pricing. What sets Guidepoint apart from competitors is its extensive network and the speed and quality of insights it provides, enabling clients to make informed decisions and navigate uncertainty effectively. The goal of Guidepoint is to be a trusted partner for businesses, helping them gain the intelligence needed to drive their decisions and growth.

New York City, New YorkHeadquarters
2003Year Founded
VENTURE_UNKNOWNCompany Stage
Consulting, Financial ServicesIndustries
1,001-5,000Employees

Benefits

Competitive salary.
Medical, Dental, and Vision Insurance.
401(k) with company matching.
Life Insurance (100% Employer Sponsored)
Paid vacation plus 10 legal holidays.
Light snacks and beverages.
Discounted gym memberships.
Commuter Benefits.

Risks

Increased competition from emerging expert networks offering similar services at lower costs.
Rapid expansion into new markets may strain resources and lead to inefficiencies.
Reliance on a large network of advisors poses risk of inconsistent quality and compliance issues.

Differentiation

Guidepoint offers a vast network of over 1.5 million experts globally.
The company provides tailored research solutions across more than 150 industries.
Guidepoint's compliance platform ensures secure and appropriate client-to-Advisor interactions.

Upsides

Growing demand for expert networks in niche industries like renewable energy and biotechnology.
Expansion of remote work increases demand for digital expert network services.
Rising importance of ESG criteria boosts demand for expert insights in these areas.

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