Client Manager triResolve Associate - Italian Speaking at S&P Global

London, England, United Kingdom

Apply Now

Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial ServicesIndustries

Requirements

Meticulous attention to detail
Understanding of financial products
Knowledge of OTC derivatives, risk, and technical ability (desirable)
Good written and verbal communication skills in English
Fluency in Italian (additional French or German beneficial)
Prior experience in collateral management, fund administration, and/or regulatory (especially welcome)
Excellent communication skills (verbal and written English)
Excellent customer relationship skills
Ability to be strategic and see things in a bigger perspective
Ability to interpret trade data
Ability to think outside the box and challenge existing status quo
Proficiency (in relevant tools/systems, implied)

Responsibilities

Assisting Sales in pre-sales process, meeting prospect clients, organizing demos
Client onboarding and testing
Ownership of selected key accounts
Daily assistance to owned key account subscribers (via email, phone, and in person)
Trade data normalisation/handling
Review reconciliation output; investigate and fix differences
Ensure structured and effective delivery of service
Self-education about current and upcoming market regulations and other significant changes
Regular client calls and client visits onsite
Perform customer health checks, understanding client’s process and needs
Client trainings when needed via onsite visit or webinars
Promote comprehensive and more effective usage of the service in collaboration with Business Management and Sales teams
Participate in and drive key business initiatives
Work proactively with improving the service and internal workflows
Raise internal requests for new functionalities to improve the product offering
Collaborate with developers and Product Management on requirements and UAT testing as well as being closely involved in the development process
Strategic pro-active collaboration with internal departments

Skills

OTC Derivatives

Collateral Management

Fund Administration

Regulatory Compliance

Risk Management

Italian Language

Client Services

Financial Products

S&P Global

Provides financial information and analytics services

About S&P Global

S&P Global provides financial information and analytics to a wide range of clients, including investors, corporations, and governments. The company offers services such as credit ratings, market intelligence, and indices, which help clients understand and navigate the global financial market. S&P Global's products work by utilizing advanced data analytics and research to deliver insights that assist clients in making informed decisions and managing risks. Unlike many competitors, S&P Global has a diverse range of divisions, including S&P Global Ratings and S&P Dow Jones Indices, which allows it to cater to various financial needs. The company's goal is to support clients in driving growth while also committing to corporate responsibility and positive societal impact.

New York City, New YorkHeadquarters

1917Year Founded

IPOCompany Stage

Data & Analytics, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Professional Development Budget

401(k) Company Match

Family Planning Benefits

Employee Discounts

Risks

Integration challenges with new acquisitions like ProntoNLP may cause operational issues.

Increased competition from AI-driven platforms like Brooklyn Investment Group.

Dependence on volatile credit ratings market could impact revenue stability.

Differentiation

S&P Global integrates advanced AI tools for superior financial analytics capabilities.

The company offers comprehensive ESG solutions, meeting growing sustainability demands.

S&P Global's diverse divisions provide a wide range of financial services globally.

Upsides

Acquisition of ProntoNLP boosts data analytics and sentiment scoring capabilities.

Rising demand for ESG data enhances S&P Global's market position.

Expansion into India strengthens S&P Global's research and insights offerings.

Land your dream remote job 3x faster with AI

Try Jobo Free