Client Manager - Merchandising Analytics

Employment Type: Full-time Location Type: Remote Contract Type: Fixed Term Contract

Position Overview

The Client Manager will be part of the Merchandising Analytics team, responsible for a portfolio of retail clients and product suite across North America. This role requires a driven sales hunter with a strong understanding of marketplace potential, focused on achieving sales success rates and accurately managing the sales pipeline and forecasting. The position reports directly to the Vice-President of Merchandising Analytics Sales.

Key Accountabilities

• Meet or exceed revenue targets and grow market share.
• Understand and articulate the value of data analytics, custom models, and solutions within the space planning environment.
• Proactively identify and capitalize on new sales opportunities.
• Clearly and convincingly present Retail Analytics offerings and value proposition, effectively addressing client objections.
• Prospect, penetrate, and establish new client relationships at all organizational levels.
• Independently drive deals to closure.
• Develop executive-level presentations, tailoring messages for Sales Senior Leadership.
• Collaborate cross-functionally to execute go-to-market strategies.
• Accurately report on sales activity and forecasting to senior sales management.
• Develop and execute successful sales campaigns.
• Maintain product and technical knowledge through continuous learning.
• Cross-sell and partner with other NielsenIQ business units.

About You

You are a high-performing deal maker with a strong commercial mindset, focused on revenue growth targets. You excel at building and nurturing long-lasting client relationships by understanding their needs. Your drive is to accelerate sales, uncover new opportunities, and meet your targets. You possess a deep understanding of the market landscape, our products, and our processes. Collaboration and active listening are key to your success, especially when navigating challenges. You ensure clarity between client needs and contractual agreements to set realistic expectations. Your work is driven by selling, critical thinking, negotiation, problem-solving, and effective communication.

Requirements

• Experience: 5+ years of professional leadership experience with a proven background in sales, marketing, or account management.
• Analytical Skills: Experience utilizing analysis, reporting, modeling, and forecasting to inform business decisions.
• Product Knowledge: Familiarity with NielsenIQ's assortment, merchandising, and space management solutions.
• Adaptability: Ability to handle ambiguity and act with flexibility.
• Communication: Effective communication skills with partners at all levels, from local sales teams to C-suite executives.
• Industry Understanding: Good understanding of technology's critical role in CPG (Big Data, Analytics, Mobile, Digital).
• Organizational Insight: Understanding of how information is used and shared within manufacturer and retailer organizations.
• Communication Skills: Excellent written and verbal communication, strong attention to detail, and effective follow-through.
• Presentation Skills: Experience delivering presentations to large audiences.

Company Description

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

Additional Information

Our Benefits:

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee Assistance Program (EAP)

Note: This is a fixed-term contract role. Candidates must currently be located in the greater Toronto area with the ability to travel to and attend in-person client meetings as required.