Responsibilities

The Client Engagement Manager will serve as a Trusted Advisor and directly lead or support client relationships, engagement, and implementation delivery, identify and develop partnership opportunities with clients, document client requirements and success criteria, develop and execute detailed on-boarding/implementation plans and communication plans, build power point decks for client presentations, facilitate joint client-Vatica Health leadership committees, deliver successful client partnerships that result in high client satisfaction, retention, and growth, forecast and track key account metrics, lead diverse teams across Vatica Health, the client, and vendor partners, deliver client training, support operational and financial plans, serve as the Voice of Client, and design and develop best practices in client engagement and implementation.