Client Director at AIG

Philadelphia, Pennsylvania, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

InsuranceIndustries

Requirements

10+ years of experience
Proven client relationship / management experience
Experience in P&C Insurance
Ability to build relationships, internally and externally
Ability to influence brokers, clients, peers, senior executives and staff
Ability to manage complex global insurance relationships
Strong financial and accounting skills to effectively engage at the senior management level
Strong problem solving abilities
Proven ability to align and influence internal and external stakeholders
Effective communicator
Ability to build commitment
Tolerant of ambiguity
Leadership, creativity, collaboration, strong influential skills, presence, vision, and broad insurance knowledge

Responsibilities

Build valuable client relationships with key personnel, including C-suite executives
Serve as the senior AIG point of contact for key client partners
Formulate Client Summaries with clients in order to identify critical client focus areas, existing AIG alignment and forward-looking opportunities for increased partnership
Identify and maintain regular collaborative dialogue with key business influencers at major brokerage operations
Champion new and existing business initiatives working with the Broker Marketing Executive, Broker Marketing Leader, Broker Engagement and Underwriting Business Partners
Collaborate with market leadership to ensure Client Centric Focus is integrated into all market sales and business planning
Develop and implement collaborative marketing strategies to achieve business production and performance goals
Manage account and product portfolio across Distribution and Profit Center resources
Drive the AIG value proposition and ensure that clients are aware of the array of products, services and solutions (enterprise-wide) available and enhance exposure to AIG
Develop plans to improve portfolio and account performance, enhance service and strengthen relationships with major account clients
Deliver results in new business production and cross selling from existing clients in line with set objectives
Meet or exceed client retention and premium retention goals for the Engaged Account Portfolio
Management of key client relationships focused on client retention and new business growth

Skills

Key technologies and capabilities for this role

Client Relationship ManagementBroker EngagementC-Suite EngagementStakeholder InfluenceBusiness DevelopmentClient RetentionRisk ManagementLeadershipCommercial InsuranceStrategic Planning

Questions & Answers

Common questions about this position

Is this a remote position or does it require office work in Chicago?

The role is based in Chicago for AIG North America Commercial Insurance.

What salary or compensation is offered for the Client Director role?

This information is not specified in the job description.

What key skills and attributes are required for the Client Director position?

A successful candidate needs proven ability to align and influence stakeholders, effective communication, ability to build commitment, tolerance of ambiguity, leadership, creativity, collaboration, strong influential skills, presence, vision, and broad insurance knowledge.

What is the company culture like for the Client Engagement team at AIG?

The team emphasizes a client-centric framework that provides a consistent experience and best practices with flexibility to meet client needs, focusing on managing major client relationships, retention, and new business growth through collaboration.

What makes a strong candidate for the Client Director role?

Strong candidates demonstrate the ability to build C-suite relationships, influence stakeholders, drive client retention and new business growth, collaborate internally, and possess broad insurance knowledge with leadership qualities.

AIG

Global insurance provider for individuals and businesses

About AIG

AIG provides a variety of insurance products and services aimed at individuals, families, and businesses. Their offerings include life insurance, retirement planning, and commercial insurance, which help clients manage risk and protect their assets. AIG operates by underwriting insurance policies and managing risk, while also investing the premiums collected to generate income. This company stands out from competitors by not only focusing on traditional insurance but also emphasizing cybersecurity and data protection to keep clients' information safe. AIG's goal is to help clients achieve financial security and peace of mind through comprehensive insurance solutions.

New York City, New YorkHeadquarters

1919Year Founded

IPOCompany Stage

Cybersecurity, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision coverage

Flexible Spending Accounts (FSA)

401(k)

PTO

Commuter Expense Reimbursement Account

Risks

Sale of personal travel business may reduce AIG's market presence in travel insurance.

Expansion in Atlanta could pose financial risks if expected growth does not materialize.

Deconsolidation of Corebridge Financial might lead to loss of synergies and increased costs.

Differentiation

AIG offers a wide range of insurance products globally, serving diverse client needs.

Corebridge Financial, a subsidiary, enhances AIG's offerings in retirement planning and financial futures.

AIG emphasizes cybersecurity and data protection, ensuring clients' information remains secure.

Upsides

AI adoption in underwriting and claims processing enhances efficiency and reduces costs for AIG.

InsurTech partnerships offer AIG opportunities to enhance digital capabilities and drive innovation.

Telematics and usage-based insurance allow AIG to offer personalized and flexible products.

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