Client Analyst II

Remote

Apply with AI Apply

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Human Resources Technology, Benefits AdministrationIndustries

Requirements

Candidates should possess advanced proficiency in MS Excel and working knowledge of MS Office products, along with extensive experience with databases, data interpretation, and data manipulation. Strong problem-solving and communication skills are essential, as is experience in benefits administration system technology, payroll, HRIS, or related software. A Bachelor's degree or equivalent relevant work experience is required.

Responsibilities

The Client Analyst II is responsible for ongoing service delivery to support client requirements, serving as first-level system support, and performing audits and file reviews for accuracy. Key duties include managing daily/weekly/annual file processing, executing research and analysis to resolve participant cases, generating client-specific reports, supporting ACA processing, and performing system configuration and testing for projects and annual enrollment. Additionally, the role involves reviewing release documentation, executing processes as outlined in the Admin Guide, providing timely responses to client inquiries, and handling billing tasks such as generating invoices, posting payments, and reconciling receivables.

Skills

Benefits Administration

Client Service

Data Analysis

File Processing

ACA Processing

System Configuration

Reporting

Auditing

Problem-Solving

bswift

Streamlines employee benefits and HR administration

About bswift

bswift simplifies the management of employee benefits and HR payroll for employers in the United States. They offer services like benefits enrollment and management, helping businesses of all sizes maximize the value of their benefits offerings. What makes bswift different is their focus on client engagement and thought leadership, providing resources and hosting virtual events to assist clients. Their goal is to be a trusted partner in the HR and benefits administration market, ensuring smooth and effective management of employee benefits.

Chicago, IllinoisHeadquarters

1996Year Founded

$49.6MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Consulting, Enterprise SoftwareIndustries

1,001-5,000Employees