Client Analyst II

Remote

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Human Resources Technology, Benefits AdministrationIndustries

Requirements

Candidates must possess a Bachelor's degree or equivalent relevant work experience. Advanced proficiency in MS Excel and working knowledge of MS Office products are required. Extensive experience with databases, data interpretation, and data manipulation is necessary, along with strong problem-solving and communication skills. Experience in benefits administration system technology, payroll, HRIS, or related software is also required.

Responsibilities

The Client Analyst II is responsible for servicing bswift clients and their employees to create raving fans. This includes maintaining the client benefits website, documenting and executing benefits-related processes, and providing support to clients, participants, and the bswift service center. Key duties involve ongoing service delivery, serving as first-level system support, performing audits and file reviews, managing file processing, researching and analyzing participant cases, executing client-specific reporting, supporting ACA processing, performing system testing, reviewing release documentation, executing processes as outlined in the Admin Guide, performing system configuration, and handling billing tasks including invoice generation, payment posting, and receivables reconciliation.

Skills

Benefits Administration

Client Service

Data Analysis

Reporting

ACA Processing

System Configuration

File Processing

Auditing

Research

Problem-Solving

bswift

Streamlines employee benefits and HR administration

About bswift

bswift simplifies the management of employee benefits and HR payroll for employers in the United States. They offer services like benefits enrollment and management, helping businesses of all sizes maximize the value of their benefits offerings. What makes bswift different is their focus on client engagement and thought leadership, providing resources and hosting virtual events to assist clients. Their goal is to be a trusted partner in the HR and benefits administration market, ensuring smooth and effective management of employee benefits.

Chicago, IllinoisHeadquarters

1996Year Founded

$49.6MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Consulting, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Remote Work Options

Professional Development Budget

Mental Health Support

Employee Wellbeing Initiatives

Flexible Work Hours

Risks

Integration challenges with Evive and Davis & Company may cause operational inefficiencies.

Francisco Partners' acquisition might lead to strategic shifts misaligned with client expectations.

Data privacy concerns with personalized platforms could lead to regulatory scrutiny.

Differentiation

bswift offers a fully integrated personalized engagement platform post-Evive acquisition.

The company provides comprehensive solutions for internal and HR communication needs.

bswift's adaptive technology transforms employee engagement with benefits.

Upsides

Acquisition of Evive enhances data-driven personalization and client engagement.

Francisco Partners' acquisition may accelerate growth and innovation for bswift.

Amit Jain's appointment as COO could bring strategic insights and efficiencies.

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