Casual Call Centre Operator at Nielsen

Lane Cove, New South Wales, Australia

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Part TimeJob Type

UnknownVisa

Media, Market ResearchIndustries

Requirements

Candidates should have call centre experience preferable, excellent communication skills, an eye for detail, demonstrated problem-solving ability, adaptability, an excellent work ethic, a professional and organised approach to work commitments, and a commitment to providing excellent customer service.

Responsibilities

Call Centre Operators will utilize their organization and communication skills to conduct surveys and quality control calls to maintain the integrity of the TV Ratings Panel, calling new and potential panel members to ask them to take part in the TV Ratings panel, maintaining good customer relations with panel members, helping to answer inquiries and solve panel-related problems and issues.

Skills

Call Center

Customer Service

Communication Skills

Problem Solving

Attention to Detail

Adaptability

Nielsen

Global measurement and data analytics provider

About Nielsen

Nielsen provides measurement and data analytics services to help businesses understand consumers and markets globally. The company operates through two main divisions: Nielsen Global Media, which offers reliable metrics for the media and advertising industries, and Nielsen Global Connect, which supplies consumer packaged goods manufacturers and retailers with actionable insights about the marketplace. Nielsen combines its proprietary data with other sources to give clients a comprehensive view of current trends and future opportunities. With a presence in over 100 countries, Nielsen aims to support companies in making informed decisions to drive innovation and growth.

Town of Clarkstown, New YorkHeadquarters

1963Year Founded

$45.1MTotal Funding

ACQUISITIONCompany Stage

Data & Analytics, ConsultingIndustries

10,001+Employees