Campaign Manager

Position Overview

Vendelux helps companies discover the best events. Event marketers are the unsung heroes of successful companies. From generating leads to building world-class brands, event marketers make magic happen throughout the year. Vendelux is here to help maximize the impact of all the events that a company sponsors and attends. We are a Series A SaaS company and provide the system of record for event marketing. Our software platform provides proprietary insights that helps high-growth companies find the highest ROI events, conferences and trade shows to attend and sponsor. We have built an AI-powered platform that customers describe as an event marketer’s dream. Vendelux was founded in 2021, and our recent $14 million Series A was led by FirstMark, whose portfolio includes companies like Shopify, Pinterest, Discord, Airbnb, Draft Kings, Carta and Justworks (amongst others). Our leadership team includes alumni from Shutterstock, Bain, ZoomInfo, Zulily, NewtonX and Compass. Vendelux is seeking a technically skilled, customer-focused campaign manager to drive successful customer onboarding, campaign execution, and prospect engagement. This key position blends technical implementation with customer relationship management to accelerate our revenue growth and ensure customer success.

• Location Type: Remote
• Employment Type: Full-Time

Requirements

• 3+ years experience in customer success, marketing, or technical implementation roles
• Demonstrated experience with email marketing platforms
• Background in sales outreach, lead nurturing, and prospect engagement
• Proven ability to analyze campaign performance metrics and implement optimizations
• Experience working with CRM systems and managing customer data
• Excellent communication skills with the ability to translate technical information to non-technical audiences

Responsibilities

• Account Management (20%):
  • Interface with customers during onboarding and throughout campaigns
  • Conduct introductory calls and explain platform capabilities
  • Ensure alignment on goals and measurable outcomes
  • Create and review campaign performance reports with customers
• Campaign Management (60%):
  • Set up technical infrastructure including domains, email accounts, and deliverability systems
  • Configure and validate email sending platforms and authentication protocols
  • Create, validate, and implement customer-specific email campaigns
  • Monitor performance metrics and resolve deliverability issues
  • Continuously optimize campaigns based on performance data
  • Upload and manage prospect lists for targeted outreach
  • Collaborate with product team to translate customer needs into product improvements
  • Help develop self-service tools and automated solutions based on implementation learnings
• Outreach Management (20%):
  • Monitor campaign responses and categorize for appropriate follow-up
  • Engage with prospects who respond to outreach efforts
  • Book and schedule meetings between prospects and sales teams
  • Manage the conversion funnel from initial contact to qualified meeting
  • Document best practices and develop scalable outreach processes