Crowdstrike

Business Systems Analyst (Remote)

United States

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Cybersecurity, Information TechnologyIndustries

Requirements

Candidates must possess a Bachelor's degree in Business, IT, or a related field and have over 5 years of experience as a Business Systems Analyst. Strong expertise in business process analysis, requirements gathering, and proficiency with Workboard, JIRA, and Tableau from a user perspective are essential. Proven experience in developing and delivering training, excellent written and verbal communication skills, strong process mapping and workflow design skills, and the ability to translate business needs into effective solutions are also required. Bonus points for experience in the cybersecurity industry, knowledge of IT Service Management best practices, experience with Agile methodologies, background in OKR implementation and tracking, expertise in data visualization, experience in process improvement methodologies, a track record of successful business transformation initiatives, and strong stakeholder management skills.

Responsibilities

The Business Systems Analyst will gather and document business requirements for IT processes and workflows, design and optimize workflows across Workboard and JIRA platforms, and create insightful Tableau dashboards for OKR and SDLC metrics. This role involves developing and delivering training programs to enhance tool adoption, creating and maintaining documentation, user guides, and best practices, and identifying opportunities for process improvement in the IT SDLC. The analyst will partner with teams to optimize OKR tracking and reporting, drive continuous improvement through workflow optimization, and be responsible for creating or maintaining a Workboard champion/coach community.

Skills

Business Requirements Gathering
Workflow Design
Process Optimization
IT SDLC
OKR Tracking
Workboard
JIRA
Tableau
Dashboard Creation
Data-Driven Decision Making
Training Program Development
Documentation
User Guides
Best Practices
Continuous Improvement

Crowdstrike

Cloud-native endpoint security solutions provider

About Crowdstrike

CrowdStrike specializes in cybersecurity, focusing on protecting businesses from cyber threats through cloud-native endpoint security solutions. Their main product, the Falcon platform, includes services like Falcon Pro, which replaces traditional antivirus with next-generation antivirus that integrates threat intelligence, Falcon Insight for endpoint detection and response, and Falcon Device Control to manage connected devices. Unlike many competitors, CrowdStrike's services are subscription-based, allowing clients to choose different levels of protection based on their needs. The company serves a diverse clientele, including many Fortune 100 companies, and is recognized as a leader in the cybersecurity field, known for its effectiveness in threat detection and response.

Austin, TexasHeadquarters
2011Year Founded
$468MTotal Funding
IPOCompany Stage
Enterprise Software, CybersecurityIndustries
5,001-10,000Employees

Benefits

Competitive Employee Stock Purchase Plan
Remote-friendly culture
Market leader in compensation and equity awards
Competitive vacation and flexible working arrangements
Comprehensive health benefits + 401k plan
Paid Parental Leave, including adoption
Wellness programs
Professional development and mentorship opportunities
Open offices have stocked kitchens, coffee, soda and treats

Risks

Increased competition from companies like Lumos could challenge CrowdStrike's market share.
Recovery from last year's outage may still affect customer trust and future sales.
Pressure to demonstrate ROI by 2025 could challenge CrowdStrike's financial transparency.

Differentiation

CrowdStrike's Falcon platform offers cloud-native endpoint security solutions, a key differentiator.
The company serves 44 of the Fortune 100, showcasing its strong market presence.
CrowdStrike's proactive threat hunting sets it apart in cybersecurity threat detection.

Upsides

Partnership with SonicWall opens new SMB market segment for CrowdStrike.
Recognition as a leader in ransomware prevention boosts CrowdStrike's market credibility.
Gamified learning initiatives help address cybersecurity skills gap, benefiting future talent pipeline.

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