[Remote] Senior Guidewire Business Systems Analyst - BillingCenter at Keeper

Ohio, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Insurance, SoftwareIndustries

Requirements

4 years of extensive business systems analyst experience with Guidewire Insurance Suite
7 years of business systems analyst experience
2 years of recent on-going experience with Guidewire BillingCenter
Expert knowledge of P&C Insurance
Non-standard Auto Insurance experience preferred
Proficiency with business analysis including documentation of workflows, use cases, business rules, user stories, acceptance criteria and associated data analysis
Advanced knowledge of systems development lifecycle activities
Strong design/configuration experience within Guidewire BillingCenter
Guidewire BillingCenter configuration testing skills (behavior-driven approach to test cases, expected results, user acceptance testing, and test execution including clock-based testing)
Expertise in post-production monitoring and support (troubleshooting, data analysis, defect triage)
Education equivalent to a college degree in an information technology related or business administration related discipline

Responsibilities

Serve as an experienced Business Systems Analyst with a depth of expertise in Guidewire BillingCenter
Liaison with business for IT portfolio coordination
Perform systems analysis and development of technical design documents
Research and develop functional design documents
Provide detailed inputs to application testing and support user acceptance testing
Achieve and maintain subject matter expertise across multiple scopes within the existing Kemper BillingCenter implementation, leveraging prior BillingCenter experience
Lead complex change management activities, including: Training (e.g., training plans and materials, training sessions), Process improvements and efficiencies, Documentation support (e.g., operational procedures, troubleshooting guides), Production readiness activities (e.g., war room, deployment support and checkout, user support)
Lead analysis, design, implementation, and testing of BillingCenter configuration
Maintain knowledge of business functionality and technical platforms as business climate and technology platforms evolve
Perform procedural duties within standardized practices, where applicable
Comply with and support all corporate, department and security policies and procedures
Support high level estimation and design during Ideation
Provide oversight of small work requests
Mentor BSA group to increase overall level of performance
Coordinate production activities such as: Triage, troubleshooting, Data analysis (e.g., SQL / data analysis), Product and compliance requests
Occasional travel may be required based on project needs

Skills

Guidewire BillingCenter

Business Systems Analysis

Systems Analysis

Technical Design Documents

Functional Design Documents

Application Testing

User Acceptance Testing

Change Management

Training

Stakeholder Management

Requirements Gathering

Collaboration

Keeper

Digital platform for bookkeeping efficiency

About Keeper

Keeper.app provides a digital platform designed to assist bookkeeping and accounting firms in improving their operational efficiency. The main feature of the platform is a client portal that facilitates better communication between firms and their clients, along with comprehensive reporting packages that help streamline the month-end closing processes. By offering a subscription-based service, Keeper.app generates revenue through monthly or annual fees paid by its clients. What sets Keeper.app apart from its competitors is its strong emphasis on enhancing quality control and process efficiencies, as well as its commitment to exceptional customer service. The company's goal is to onboard more bookkeeping firms to its platform, thereby increasing productivity and simplifying their workflows.

Austin, TexasHeadquarters

2020Year Founded

$126.5KTotal Funding

SEEDCompany Stage

Enterprise Software, FintechIndustries

11-50Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

Company Equity

Risks

AI-driven competitors threaten Keeper's market share in bookkeeping solutions.

Rapid tech advancements require Keeper to continuously innovate to stay competitive.

Data privacy concerns could impact Keeper's reputation and client trust.

Differentiation

Keeper offers a unique client portal for streamlined communication and reporting.

The platform focuses on improving quality control and process efficiencies for bookkeepers.

Keeper is praised for its exceptional customer service in the fintech sector.

Upsides

Integration with AI tools enhances Keeper's financial data insights and reporting.

Remote work trends boost demand for Keeper's digital collaboration solutions.

Cloud adoption in accounting offers expansion opportunities for Keeper's services.

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