Business Operation Specialist at Universal Music Group

Beijing, Beijing, China

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Entertainment, Music, Media, Intellectual PropertyIndustries

Requirements

Bachelor's degree in business administration, operations management, or related field (Master's degree preferred)
2-5 years of experience in operations or similar roles, preferably in fast-paced environments involving contract management or copyright processes
Proficiency in Microsoft Office suite (Excel, Word, PowerPoint) and Salesforce or similar CRM systems
Strong analytical and problem-solving skills with a focus on efficiency
Excellent organizational and time management skills to handle multiple tasks without errors or delays
Strong cross-team collaboration skills and ability to build positive relationships, adapting communication based on feedback
Fluent in English (written and spoken)
Preferred: Experience in media, entertainment, or intellectual property industry
Preferred: Track record of process improvements and achieving measurable performance metrics
Preferred: High initiative, reliability, ability to work independently while aligning with team goals, and applying lessons from tasks to new scenarios

Responsibilities

Independently handle music copyright authorization requests and contract processes efficiently, ensuring complete and accurate copyright information for reliable operational support
Demonstrate high responsibility to complete every task with top quality
Improve operational efficiency by performing data entry, integration, and maintenance of internal copyright historical data; drive process optimizations to shorten handling times
Establish and maintain good working relationships with relevant departments for smooth information flow and efficient collaboration; adapt communication based on feedback to enhance cooperation
Promote and use Salesforce system to elevate business process digitization; quickly learn new tools and apply experience to optimize other systems or processes
Provide ad-hoc team support, including data analysis, reporting, and ensuring compliance with company policies
Maintain high standards of positivity, interpersonal skills, and technical abilities to contribute to team goals; show initiative by summarizing experiences from tasks and applying them to related work to improve overall quality

Skills

Salesforce

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Contract Management

Data Analysis

Data Entry

CRM Systems

Time Management

Universal Music Group

Global music recording, publishing, and distribution

About Universal Music Group

Universal Music Group (UMG) operates as a major player in the global music industry, engaging in recording, publishing, and distribution across over 60 countries. The company works with a wide range of clients, from famous artists like Elton John and Taylor Swift to new and independent musicians. UMG's operations include selling physical and digital music, streaming services, licensing music for various media, and organizing live performances. The company signs artists to contracts, produces their music, and manages their publishing rights, while also offering marketing and promotional services to help artists expand their reach. UMG generates revenue through multiple channels, including music sales, streaming subscriptions, licensing fees, live performances, and merchandise. This diverse approach allows UMG to maintain its leadership position in the music market by providing comprehensive support to artists and capitalizing on various revenue opportunities.

Santa Monica, CaliforniaHeadquarters

1934Year Founded

$3,890.9MTotal Funding

IPOCompany Stage

Consumer Goods, EntertainmentIndustries

10,001+Employees

Benefits

Competitive Salary

401k

Flexible PTO

Medical, dental, visiion insurance

Student Loan Repayment Assistance & Tuition Reimbursement

Well-Being Allowance

Risks

Legal battle with Drake over 'pay-for-play' could harm UMG's reputation.

Downtown Music acquisition may face regulatory scrutiny, delaying expansion plans.

AI partnership with Amazon may not fully address evolving AI content challenges.

Differentiation

UMG leads the music industry with a diverse global presence in 60+ countries.

UMG's artist-centric streaming model enhances engagement and revenue for musicians.

UMG's strategic partnerships, like with Amazon, bolster innovation and content protection.

Upsides

UMG's acquisition of Downtown Music boosts its independent music sector presence.

Partnership with KLAY Vision positions UMG as a leader in AI-driven music innovation.

Collaboration with WPP enhances UMG's marketing capabilities and global reach.

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