d) at Abbott

Wiesbaden, Hesse, Germany

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Diabetes Care, Medical DevicesIndustries

Requirements

Post graduate diploma, university degree or equivalent
Minimum 7 years of work experience in e-commerce, supply chain, and customer experience area with experience in buildup and use of IT solutions
Minimum 3 years’ experience in Med. Tech., Pharma, or consumer goods
Proven track record in leading internal IT delivery teams and service provider governance
Proven project management and organizational skills (classical & agile)
Action and solution-oriented team-player who takes on accountability
Strong analytical skills and ability to document business requirements and qualify and quantify their effects
Distinct business acumen and excellent communicator
Fluent in English (other European language is a plus)
Willingness to travel (up to 20%)
Preferred Qualifications & Skills
Degree in Engineering, Business Computer Science, Computer Science Media. MBA is preferred
Understand and master of at least 2 of the areas: Supply chain management, Customer experience; E-commerce Solutions
Experience in a mass market environment
Practical experience in CRM and SCM solutions
Ability to balance strategic thinking with pragmatic operational execution and delivery, including the coordination of relevant resources
Experience in working in international teams

Responsibilities

Executing on EMEAP Digital Operations by shaping, developing, and implementing the ADC CX and SCM strategy and solutions in close alignment with global and local Digital Excellence strategy
Identifying, developing, and implementing opportunities for digital innovations with internal and external partners to enable new business capabilities
Ensuring the run operation and enhancement of current applications in collaboration with internal and external stakeholders
Executing requirement definitions and priority setting on a program level and act as business partner in large complex programs
Being actively involved in innovation and change projects with different functional teams globally, on area or within countries
Building and maintaining strong cooperation with BRM and IT team, External 3rd Parties and Countries
Analyzing and improving existing processes and implement new (smart and lean) processes if and where appropriate
Shaping the current digital infrastructure and IT landscape with delivery partners and developing and improving processes and quality along an omni-channel customer journey

Skills

Key technologies and capabilities for this role

Digital OperationsCX StrategySCM StrategyDigital ExcellenceProduct DevelopmentProcess OptimizationRequirement DefinitionsStakeholder ManagementInnovation ProjectsChange ManagementProgram ManagementBusiness Partnering

Questions & Answers

Common questions about this position

What is the location for this Business Operation Solution Manager role?

This position works out of Abbott's location in Wiesbaden, Germany, at Abbott GmbH in the Diabetes Care division.

What salary or compensation does this role offer?

This information is not specified in the job description.

What qualifications and skills are required for this position?

Candidates need a post graduate diploma, university degree or equivalent, minimum 7 years of work experience in e-commerce, supply chain, and customer experience with IT solutions, minimum 3 years in Med. Tech., Pharma, or consumer goods, proven track record in leading IT delivery teams and service provider governance, project management skills (classical & agile), action-oriented team-player qualities, and strong analytical skills.

What does the team structure look like for this role?

You will be part of the EMEAP Business Operations Team, working in close alignment with global and local Digital Excellence strategy, internal and external stakeholders, BRM and IT teams, external 3rd parties, and different functional teams globally or within countries.

What makes a strong candidate for this Business Operation Solution Manager role?

A strong candidate has a proven track record in leading internal IT delivery teams and service provider governance, strong project management and organizational skills in classical and agile methods, is an action and solution-oriented team-player who takes accountability, and possesses strong analytical skills for documenting business requirements.

Abbott

Healthcare solutions in diagnostics and devices

About Abbott

Abbott Laboratories focuses on improving health through various medical technologies and health solutions. The company operates in areas such as cardiovascular health, diabetes management, diagnostic testing, nutrition, and neuromodulation for chronic pain and movement disorders. Abbott's products include advanced medical devices and diagnostic tests that help healthcare professionals and patients manage health conditions effectively. For example, their cardiovascular technologies assist in heart health management, while diabetes care products enable accurate glucose monitoring without painful fingersticks. Unlike many competitors, Abbott emphasizes accessibility and affordability in its offerings, aiming to make life-changing technologies available to a broader audience. The company's goal is to positively impact global health and well-being, supported by a commitment to sustainability and a 2030 Sustainability Plan.

Lake Bluff, IllinoisHeadquarters

1888Year Founded

IPOCompany Stage

HealthcareIndustries

10,001+Employees

Risks

Departure of key leader Dr. Adamson may affect Abbott's Heart Failure division.

Integration challenges with Medtronic could impact glucose monitor-insulin pump rollout.

Thermo Fisher's microfluidics expansion may increase competition for Abbott.

Differentiation

Abbott integrates continuous glucose monitoring with automated insulin delivery systems.

Abbott's microfluidic devices streamline diagnostic processes efficiently.

Abbott's neuromodulation products target specific nervous system areas for chronic pain relief.

Upsides

Microfluidic technology offers cost-effective solutions in diagnostics.

Strategic partnerships like Abbott-Medtronic enhance product offerings and market reach.

Significant investments indicate strong market confidence in Abbott's healthcare solutions.

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